Extended Returns
If you don't love it, simply tell us you want to return it by 14th Jan 2025.
4 easy steps to make your claim
Samsung Discount Programs
Download and Save with the Samsung Shop App
Get exclusive offers, live order tracking and loyalty rewards with every purchase, plus 5% off your 1st order over £500**
Frequently Asked Questions
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What is Samsung Christmas cashback?The Samsung Christmas cashback promotion lets you claim up to £500 cashback when you buy selected Samsung products. This can be anything from Samsung phones, Samsung home appliances or Samsung tablets.
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What cashback offers does Samsung have?Samsung has a range of cashback offers, for the latest ones check out the Samsung offers page on the website.
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How does Samsung Christmas cashback work?You'll automatically qualify for the Samsung Christmas cashback offer when purchasing a product in the cashback promotion between 4th December and 22 December 2024 from participating retailers. You’ll have 30 days to make your claim and we have a little rule of 1 claim per product, up to a limit of 4 per household.
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How to claim Samsung cashback?First, purchase an eligible product between 4th December and 22 December 2024 . Once your purchase has arrived, go to https://samsungoffers.claims/samsungcashback within 30 days of purchase and enter your product info and details. We’ll then review this and email you to let you know when your claim has been validated. We aim to do this within 5 working days. Once that’s all done, we’ll credit your account via a BACS transfer within 45 days.
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How long does Samsung Christmas cashback take?We’ll aim to review and validate your claim within 5 working days, but in busy times this may take a little longer. Once we’ve sent you an email letting you know you’re good to go, we’ll credit your account via a BACS transfer within 45 days.
*Samsung Electronics (UK) Limited. UK, Channel Islands, Isle of Man and Republic of Ireland residents aged 18+ or registered companies only. Participants who purchase a selected new Samsung product between 04/12/24 – 22/12/24 from Participating Retailers are eligible to claim a cashback reward paid via bank transfer. Sim-Free purchases only. Claims must be submitted between 0 and 30 days from the date of purchase at https://samsungoffers.claims/samsungcashback2024, the date of purchase counts as day 1. Claims must only be made by the end user customer. Maximum 4 claims per household and 10 per registered business. Purchased product only to be used to claim in one promotion run by the Promoter (except Galaxy A55 or A35 purchases which can also be used to claim a free Galaxy Fit 3 in the Awesome Autumn promotion). Other exclusions may apply at point of purchase. Participants are not eligible to claim cashback if they have claimed a Soundbar (if applicable) at the point of purchase of the Promotion Product under a separate promotion run by the Promoter. See https://samsungoffers.claims/samsungcashback2024 for full T&Cs.
**Purchase from Samsung Shop App by 31/12/24. Customer must be signed in to their Samsung Account. Apply code at checkout to redeem. Code valid for one single use on orders of £500 or more. Not valid on purchases of Samsung Care+.
1. By proceeding to purchase and take advantage of this promotion, you accept the following: The trade-up discount you receive is an incentive to recycle and to purchase a new Samsung appliance, monitor or television; it is not a trade-in value for the recycled appliance, monitor or television. Recycled appliances and televisions are non-returnable and have a zero value. If you return the appliance, monitor or television you purchased for a refund (for any reason) you will not receive any amount or value for your recycled appliance, monitor or television. You will be required to fully uninstall (including disconnecting and draining of water, where applicable) your appliance, monitor or television and make sure it is ready for collection at the same time we deliver your new appliance, monitor or television. We reserve the right to refuse the delivery if you fail to do so. A surcharge equal to the amount of the discount you received will apply if you do not recycle or have your appliance, monitor or television ready for recycling. Offer cannot be combined with multi-buy promotions for Home Appliances. Each household may only recycle one of each type of product and will receive only one trade-up discount for each product type recycled.