Support lounge
Product support
Our experts are ready to go the extra mile in helping you to get the most from your device. Cracked screen? No problem. Need a set-up? You got it. Looking for 121 advice on learning all about the cool features? Yep, we're here for that too.
Device support
Visit the KX store and get help with repairs or
set up from one of our qualified technicians.
Video call
Have a video support call with one of our Samsung
people. Just click on the icon in the bottom right
of your screen to start chatting.
Call now
Skip the stress and give us a call on
0333 000 0333.
Support for your Device
Get help setting up or repairing your device from one of our qualified technicians
Book a virtual video support appointment
Need help setting up your device, app features or system optimisation?
Please note we don't offer repair bookings through this service. To book a repair please select the repair option above.
Select a Time
Your appointment is booked
Thank you for booking your virtual video support appointment
Repair booking confirmation
See you on:
Time Slot
For a:
Virtual video support appointment
Duration:
One hour slot
Booking ref:
Reference code
Preparation:
- 1. Ensure you have internet connection
- 2. Ensure your device is sufficiently charged
- 3. Please arrive on time for your appointment
- 4. Check your confirmation email for details on how to access your appointment
Thanks for booking an appointment at KX. We have sent your booking information to the email provided. Please try to ensure you have a back up of any data stored on a device you wish to service.
Find Samsung KX
Find Samsung KX
Opening times
Monday --
Sunday: 12pm - 6pm
Location
