Can I track the progress of my order?

How to track your order

Provided your order was through Samsung.com then yes, you can. A tracking link can be found in both the order confirmation email and the dispatch confirmation email sent to the address you supplied when you placed your order. Alternatively, you can find your order details and track your order on our website, by following the steps below:

If you checked out as a guest

Quick action

Quick action

Want to track an order?

1. Click on the person icon in the top right

2. Select 'Orders'

3. Enter your Order number and the email address used for placing the order

4. Click on 'Search'

5. Details of your order will be displayed

If you have a Samsung account

Quick action

Quick action

Want to track an order?

1. Click on the person icon in top right

2. Choose Sign in

3. Enter your Username and Password

4. Once signed in, click on the person icon again

5. Select 'Orders'

6. Details of your order will be displayed.

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