How to repair the Galaxy Book Pro 360
With Samsung's Self-Repair programme you can take device repair into your own hands and repair your Samsung Galaxy Book Pro / Pro 360. Find out how to do this in the below video.
Tips for Self-Repair with Samsung Genuine Parts - Galaxy Book Pro 360
Did you know that Samsung offers a Self-Repair program?
WARNING:
* Damage to the product caused by an improper attempt to repair the product by any person other than a Samsung-certified service provider may not be covered by warranty.
* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.
* Sequence shortened. Actual steps may vary.
Now you can take device repairs into your own hands.
- Getting ready
- Disassembly
- Samsung genuine parts
- Reassembly
First, have all the genuine parts and tools needed for the procedure ready
Samsung genuine parts for Samsung Galaxy Book Pro 360 Self-Repair
Screen
Case front
Fingerprint power key
Touchpad
Battery
Rubber feet
Case rear
* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
Samsung genuine parts for Case rear and Rubber feet
Case rear
Screw 6001-003313 (4ea)
Rubber foot M4 (2ea)
Rubber foot M1 (2ea)
* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.
Samsung genuine parts for Battery
Battery
Screw 6001-003313 (4ea)
* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.
Samsung genuine parts for Screen
Screen
Screw 6001-002749 (6ea)
* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.
* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.
Samsung genuine parts for Touchpad
Touchpad
Screw 6001-002262 (5ea)
* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.
* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.
Samsung genuine parts for Fingerprint power key
Fingerprint power key
Screw 6001-003362 (3ea)
* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.
* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.
Samsung genuine parts for Case front
Case front
* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.
* Rear Screw 6001-003313 (4ea) is included with the purchase of the Case rear, Battery, Screen, Touchpad, Fingerprint power key, Case front kit.
Use this map as reference for the parts that need repair
Rubber feet
Case rear
Disassembly 2-1 - 2-1
Reassembly 4-12 - 4-12
Touchpad
Disassembly 2-1 - 2-6
Reassembly 4-7 - 4-12
Battery
Disassembly 2-1 - 2-2
Reassembly 4-11 - 4-12
Fingerprint power key
Disassembly 2-1 - 2-11
Reassembly 4-2 - 4-12
Screen
Disassembly 2-1 - 2-3
Reassembly 4-10 - 4-12
Case front
Disassembly 2-1 - 2-12
Reassembly 4-1 - 4-12
*Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
Tools required for repair
Suction cup
Screwdriver
Opening tool
Tweezers
* Use only demagnetised tools that are specifically designed for small electronic repairs, as most electronic parts are sensitive to electromagnetic forces.
* You can use existing demagnetised tools that you own to perform repairs.
* Use tweezers made with plastic or rubber as sharp, metallic tweezers can damage parts and components.
Tip
Prepare a multi-compartment case to separately store screws and other parts after removing them from the device
Storage case
When repairing devices, be sure to wear safety equipment to avoid injuries
Safety equipment
Safety glasses
Mask
ESD-safe gloves
* ESD: Electrostatic Discharge
Before repairing, ensure your data is backed up safely and your device is powered off
with the system shut down and adapter unplugged
We're all set! Shall we start disassembling?
Case rear and Rubber feet
Check the location of the Case rear
Check the location of the Rubber feet
Rubber foot M4
Rubber foot M4
Rubber foot M1
Rubber foot M1
Remove 4 Rubber feet using Opening tool
Rubber foot M4 (2ea)
Rubber foot M1 (2ea)
Check the location of the 4 Screw points
Remove 4 Screws using Screwdriver
Tip
Keep each set of screws in a separate container to avoid misplacing them
Be careful not to damage Case rear with excessive force when lifting
Attach Suction cup to the center and gently lift to remove Case rear
*It may be easier to attach Suction cup to the left edge and gently lift, and then repeat with the right edge in order to remove Case rear.
Case rear
Screw 6001-003313 (4ea)
* If replacing Case rear only, pause at this stage and move on to 4-12 for reassembly.
Battery
Check the location of the Battery
When disassembling, be careful not to damage or impair the function of Battery with external force
Check the location of the Battery connector
Battery connector
Use Tweezers to remove the tape from Battery connector
* Keep the tape after removal so you can reuse for reassembly.
Gently tuck Tweezers under the cables and pry upwards to disconnect Battery connector
Battery connector
Cables
Check the location of the 4 Screw points
* Battery removal not required to replace Screen - simply disconnect Battery connector.
Remove 4 Screws using Screwdriver
Gently lift out and remove Battery
Battery
Screw 6001-003313 (4ea)
Tape
* If replacing Battery only, pause at this stage and move on to 4-11 for reassembly.
Screen
Fully open the hinge 180° and lay the device flat with Screen facing downwards
Check the location of the Screen connectors
* Battery removal not required to replace Screen - simply disconnect Battery connector.
Begin with left Screen connector
Be careful not to break the levers
Use Opening tool to pry up left Screen connector lever
and disconnect the cable
Detach Screen cable by lifting away
Repeat with right Screen connector
Remove 6 Screws using Screwdriver
Remove 3 Screws using Screwdriver
Remove 3 Screws using Screwdriver
Gently lift up and remove Screen from Case front
Screen
Screw 6001-002749 (6ea)
* If replacing Screen only, pause at this stage and move on to 4-10 for reassembly.
Speaker
Check the location of the Speakers
Left Speaker
Right Speaker
When disassembling, do so slowly and gently to avoid breaking or damaging Speaker connectors
Disconnect left Speaker connector using Opening tool
Left Speaker connectors
Cables
Gently lift out to remove left Speaker
Disconnect right Speaker connector using Opening tool
Right Speaker connector
Cables
Gently lift out to remove right Speaker
Left Speaker
Right Speaker
Antenna
Check the location of the Antennas
Check the location of the Antenna connectors
Slowly and gently lift the connectors, lifting the connectors in any direction other than upwards at 90° may result in damage
Use Opening tool to disconnect left and right Antenna connectors from WLAN
* Lifting in any direction other than upwards at 90° may result in damage
by slowly lifting upwards, creating a 90° angle at the head
* Lifting in any direction other than upwards at 90° may result in damage
Check the location of the 5 guide clips
Pry up left Antenna cables from the guide clips on Main & Sub PBA
* PBA: Printed Board Assembly
Pry up right Antenna cables from the guide clips on Main & Sub PBA
* PBA: Printed Board Assembly
Check the location of the 2 Screw points
Remove left Screw using Screwdriver
Gently lift and remove left Antenna
Left Antenna
Screw (1ea)
Remove right Screw using Screwdriver
Gently lift and remove right Antenna
Screw (1ea)
Right Antenna
Touchpad
Check the location of the Touchpad
Check the location of the connector
Be careful not to break the levers
Pry up Touchpad cable lever using Opening tool
and gently disconnect the connector using Tweezers
Check the location of the 5 Screw points
Remove 5 Screws using Screwdriver
Remove Touchpad by gently pushing from underneath
Remove the tape using Tweezers
* Keep the tape after removal so you can reuse for reassembly.
Pry up lever using Opening tool
and disconnect the cable
Touchpad
Screw 6001-002262 (5ea)
Cable
Tape
* If replacing Touchpad only, pause at this stage and move on to 4-7 for reassembly.
SSD
Check the location of the SSD
Check the location of the Screw point
First SSD screw
Remove First SSD screw using Screwdriver
Grab both ends of SSD and remove
SSD
First SSD screw (1ea)
Check the location of the Screw point
Second SSD screw
Remove Second SSD screw using Screwdriver
* Set aside the Second SSD screw after removal to reuse for reassembly
Second SSD screw (1ea)
Cables
Check the location of the Cables
1. Main to sub cable
2. Power key cable
3. Left Fan cable
4. Keyboard backlit cable
5. Right Fan cable
6. Keyboard cable
Check the location of the Main to sub cable
Use Opening tool to lift and remove left and right ends of Main to sub cable
Main to sub cable
Check the location of the Power key cable
Power key cable
Gently lift and disconnect Power key cable using Opening tool
Check the location of the left Fan cable
Left Fan cable
Be careful not to break the levers
Use Opening tool to lift left Fan cable lever
and disconnect left Fan cable using Tweezers
Check the location of the Keyboard backlit cable
Keyboard backlit cable
Lift Keyboard backlit cable lever using Opening tool
and disconnect the cable using Tweezers
Check the location of the right Fan cable
Right Fan cable
Pry up right Fan cable connector lever using Opening tool
and disconnect the connector using Tweezers
Check the location of the Keyboard cable connector
Keyboard cable
Lift Keyboard cable connector lever using Opening tool
and disconnect the cable
Fan
Check the location of the Fans
Left Fan
Right Fan
Check the location of the 3 Screw points located on the left Fan
Remove 3 Screws using Screwdriver
Gently lift and remove left Fan
Left Fan
Screw (3ea)
Check the location of the 3 Screw points located on the right Fan
Remove 3 Screws using Screwdriver
Gently lift and remove right Fan
Right Fan
Screw (3ea)
Main & Sub PBA
Check the location of the Main PBA and Sub PBA
Sub PBA
Main PBA
* PBA: Printed Board Assembly
Check the location of the 11 Screw points located on the Main PBA
* PBA: Printed Board Assembly
Remove 11 screws using Screwdriver
Gently lift out and remove Main PBA
* PBA: Printed Board Assembly
Main PBA
Screw (11ea)
Check the location of the 5 Screw points located on the Sub PBA
* PBA: Printed Board Assembly
Remove 5 Screws using Screwdriver
Gently lift out and remove Sub PBA
* PBA: Printed Board Assembly
Sub PBA
Screw (5ea)
Fingerprint power key
Check the location of the Fingerprint power key
Check the location of the 3 Screw points
Remove 3 Screws using Screwdriver
Fingerprint power key bracket
Remove Fingerprint power key bracket using Tweezers
* Set aside Fingerprint power key bracket after removal to reuse for reassembly.
Fingerprint power key bracket
Screw 6001-003362 (3ea)
Fingerprint power key
Lift and remove Fingerprint power key
Fingerprint power key
* If replacing Fingerprint power key only, pause at this stage and move on to 4-2 for reassembly.
Case front
The Case front is the part that remains after removing all the parts in the previous procedures
Samsung genuine parts for Galaxy Book Pro 360 Self-Repair
Screen
Case front
Fingerprint power key
Touchpad
Battery
Rubber feet
Case rear
* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
Case front
* Always use Samsung-authorised genuine parts. Third-party replacement parts may not function properly.
Fingerprint power key
Fingerprint power key
Screw 6001-002749 (3ea)
Fingerprint power key bracket
* Always use Samsung-authorized genuine parts. Third-party replacement parts may not function properly.
Check the location where the Fingerprint power key will be positioned
Check the location where the Fingerprint power key will be positioned
Place Fingerprint power key in its proper position on Case front
Using Tweezers, position Fingerprint power key bracket over Fingerprint power key
Check the location of the 3 Screw points
Screw
Fasten 3 Screws using Screwdriver
Fingerprint power key
Main & Sub PBA
Sub PBA
Screw (5ea)
Main PBA
Screw (11ea)
Check the location where the Main and Sub PBA will be positioned
Sub PBA
Main PBA
* PBA: Printed Board Assembly
Check the location of the 4 guide poles
Lift Keyboard cable and assemble Main PBA
* PBA: Printed Board Assembly
Place Main PBA into Case front in accordance with the 4 guide poles
* PBA: Printed Board Assembly
Check the location of the 11 Screw points
Screw
Fasten 11 Screws using Screwdriver
Check the location of the 3 guide poles
Lift Keyboard backlit cable and assemble Sub PBA
* PBA: Printed Board Assembly
Place Sub PBA into Case front in accordance with the 3 guide poles
* PBA: Printed Board Assembly
Screw
Check the location of the 5 Screw points
Fasten 5 Screws using Screwdriver
Sub PBA
Main PBA
Fan
Left Fan
Screw (3ea)
Right Fan
Screw (3ea)
Check the location where Fans will be positioned
Place left Fan into Case front
Screw
Check the location of the 3 Screw points
and fasten 3 Screws using Screwdriver
Place right Fan into Case front
Screw
Check the location of the 3 Screw points
and fasten 3 Screws using Screwdriver
Left Fan
Right Fan
Cables
Check the location where the Cables will be connected
1. Main to sub cable
2. Power key cable
3. Left Fan cable
4. Keyboard backlit cable
5. Right Fan cable
6. Keyboard cable
Main to sub cable
1. Main to sub cable
Check the point where the Main to sub cable will be connected
Guide line of Sub cable
Guide line of Main cable
Position the Main to sub cable so that both ends fit
From left to right, press down until you hear a locking sound
Check the point where the Power key cable will be connected
2. Power key cable
Press on the Power key cable to connect it
Check the point where the left Fan cable will be connected
3. Left Fan cable
Connect left Fan cable connector
Close the lever using Tweezers
Check the point where the Keyboard backlit cable will be connected
4. Keyboard backlit cable
Connect Keyboard backlit cable connector using Tweezers
Close the lever once inserted all the way
Check the point where the right Fan cable will be connected
5. Right Fan cable
Connect right Fan cable connector using Tweezers
and gently press down to close the lever using Tweezers
Check the point where the Keyboard cable will be connected
6. Keyboard cable
Insert Keyboard cable connector in its position using Tweezers
Gently press down to close the lever using Tweezers
Cables
Power key cable
Left Fan cable
Keyboard backlit cable
Main to sub cable
Right Fan cable
Keyboard cable
SSD
SSD
First SSD screw (1ea)
Second SSD screw (1ea)
Check the location where the SSD will be positioned
Insert SSD into the SSD slot
SSD slot
Check the location of the Screw point
First SSD screw
Fasten First SSD screw using Screwdriver
First SSD screw
Check the location of the Screw point
Check the location of the Screw point
Second SSD screw
Fasten Second SSD screw using Screwdriver
Second SSD screw
First SSD screw
Second SSD screw
Touchpad
Touchpad
Screw 6001-002262 (5ea)
Cable
Tape
Check the location where cable will be connected
Connect the cable
Close the lever using Tweezers
and attach the tape using Tweezers
* If the included tape is lost, make sure the connector is firmly connected without the adhesive before moving on to the next step.
Check the location where the Touchpad will be positioned
Insert Touchpad in Case front, with the bottom side firmly engaged first
Check the location of the 5 Screw points
In the direction indicated by the arrow marked on each point
Screw
Fasten 5 Screws using Screwdriver
Check the location of the Touchpad cable
Insert Touchpad connector into the lever using Tweezers
and gently press down to close the lever
Touchpad
Antenna
Left Antenna
Screw (1ea)
Screw (1ea)
Right Antenna
Check the location where the Antennas will be positioned
Check the location where the left Antenna will be positioned
Install the left Antenna
Check the location of the Screw point
Screw
Fasten Screw on left Antenna using Screwdriver
Check the location where the right Antenna will be positioned
Repeat with right Antenna
Check the location of the Screw point
Screw
Fasten Screw on right Antenna using Screwdriver
Check the points where left and right Antenna Connectors will be positioned
When assembling, avoid breaking or damaging Antenna connectors by handling slowly and gently
Press down slowly, creating a 90° angle at the head
* Pressing in any direction other than downwards at 90° may result in damage.
until you hear a locking sound to connect left and right Antenna cables
* Pressing in any direction other than downwards at 90° may result in damage.
Check the points where the guide clips are located
Position the left Antenna cable according to the routing path
and press down to ensure that the connection is firmly established
Position the right Antenna cable according to the routing path
and press down to ensure that the connection is firmly established
Left Antenna
Right Antenna
Speaker
Left Speaker
Right Speaker
Check the location of the Speakers
Insert left Speaker into Case front
Connect left Speaker connector
Insert right Speaker into Case front
Connect right Speaker connector
Left Speaker
Right Speaker
Screen
Screen
Screw 6001-002749 (6ea)
Check the location where the Screen will be positioned
Position both hinges along the Screen connectors
Check the 6 points where Screws will be located
Screw
Fasten 3 Screws using Screwdriver
Screw
Fasten 3 Screws using Screwdriver
Check the points the connectors will be connected
Left Screen connector
Insert left Screen connector using Tweezers
and gently close the lever
Once firmly attached, tuck the cable neatly along the guide holes
Right Screen connector
Insert right Screen connector using Tweezers
and gently close the lever
Once firmly attached, tuck the cable neatly along the guide holes
Close the hinge and lay the device flat with Screen facing down
Battery
Battery
Screw 6001-003313 (4ea)
Tape
*If the included tape is lost, make sure the connector is firmly connected without the adhesive before moving on to the next step.
Check the location where the Battery will be positioned
Install Battery on the device
Check the location of the 4 Screw points
Screw
Fasten 4 Screws using Screwdriver
Check the location of the Battery connector
Use Tweezers to press down the Battery connector so that it fits
Place the tape over Battery connector
*If the included tape is lost, make sure the connector is firmly connected without the adhesive before moving on to the next step.
Battery
Case rear and Rubber feet
Case rear
Screw 6001-003313 (4ea)
Rubber foot M4 (2ea)
Rubber foot M1 (2ea)
Check the location where the Case rear will be positioned
Place Case rear on Front assembly
and push down on each side until firmly in place
Check the location of the 4 Screw points
Screw
Fasten 4 Screws using Screwdriver
Note that Rubber feet for top and bottom differ in type (top: M4, bottom: M1)
Insert top Rubber feet M4
Insert bottom Rubber feet M1
Case rear
Enjoy a sustainable Samsung Galaxy experience with expanded repairability
Galaxy Book Pro 360 Self-Repair
This content is provided for customer education, information and general guidance purposes only. It does not replace documentation that comes with the product or service, including any user manual or set up or assembly instructions, which you should consult for complete information regarding use, set up or assembly. All information included herein is subject to change without notice. Samsung is not responsible for any direct or indirect damages, injury or harm of any kind arising from or related to use of reliance upon this content.
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