Why is the door latch loose on my washing machine?

Don't worry if the door latch on your washing machine seems loose, this is normal. The door latch is designed to move so that the locking mechanism in the washer can grab onto the latch.

If the latch were rigid, the lock mechanism would not be able to grab the latch properly, causing check code dC/DC.

Don't book a repair or service for a loose latch unless you are experiencing another issue or check code.