How do I transfer photos from my smartphone to my PC?
Any photos that you've taken on your Samsung smartphone can be transferred to your PC for storage, editing and sharing. This can be done using a USB cable or via Bluetooth.
- If you are uploading your photos to your PC in order to transfer them to a new device, Samsung's Smart Switch app can copy all of your data, including photos, from your old device to a new one
- The Samsung Flow feature allows your device to securely log into your computer and transfer your data using Near Field Communication (NFC)
USB transfer photos to a windows PC
Please note: Make sure the USB cable you are using supports MTP or PTP connections.
Please note: This option may not appear depending on your device and if it has been connected to the PC in the past.
To find your device on your PC, open your File Explorer then open the This PC folder.
Please note: Your smartphone may appear as a popup window on your PC automatically. This usually happens when the smartphone and PC have been connected before.
Please note: If you save your photos to an SD card, they will be under DCIM in the SD card folder instead
Bluetooth transfer files
Please note: The following steps may vary depending on your computer manufacturer and style.
Please note: If either of your devices does not appear on the corresponding device's Bluetooth options, you may need to choose pair new device before proceeding with the next steps.
Troubleshooting
If you're having issues transferring photos onto your computer, try some of these fixes to troubleshoot.
Check your USB cable and USB port
Some third-party cables do not allow for data transfer and only provide charging capabilities. Try using a different cable and try a different USB port on your laptop or PC.
Check your antivirus software
Your antivirus software is designed to protect your computer from malicious malware, however it can also prevent your phone or tablet from being able to export photos to your computer. Check your software to make sure this isn't causing you problems.
Connect as a media device
When you first connect your device to your PC it may pop up a notification indicating that your phone or tablet is charging. Tap on this to change the settings to "Connected as media device" so that data can be transferred.
For further support, please visit Samsung Support.
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