Precautions when removing the main screen protective film on the Galaxy Z Fold / Z Flip series

Learn about the tips and precautions when removing the protective film from the main screen of your Galaxy Z Fold or Z Flip device.

A person removing the protective film from the screen of their Galaxy Z Flip phone.

The protective film attached to the main screen of Galaxy Z Fold and Z Flip series is an official film for the foldables series. If you chose to remove the main screen protective film or attach a non-official film, it may cause touch abnormalities or screen damage. If you need to replace the protective film, please visit a service centre for assistance.

Removing the protective film off the Galaxy Z Flip Removing the protective film off the Galaxy Z Flip

Galaxy Z Flip main screen protective film

Removing the protective film off the Galaxy Z Fold Removing the protective film off the Galaxy Z Fold

Galaxy Z Fold main screen protective film

If you remove the protective film on the main screen, screen touch may not work properly because the touch sensitivity that was customised for the protective film is different. If you remove the main screen protector, disable (OFF) the touch sensitivity setting.

Settings home screen Settings home screen

Step 1. Open Settings > Tap Display.

Display setting screen Display setting screen

Step 2. Turn off the switch to disable the Touch sensitivity.

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