How to Use Samsung Pay+
Using Samsung Pay+
Yes, you need to set-up Samsung Pay+ as a 'transport card' to use on TFL services. This option means you don't even need to wake your phone or verify with a fingerprint, iris scanner or PIN - simply touch the middle section of your phone against the card reader.
This can be found in the Curve app, by selecting the Account Tab and clicking on View card details. You will be asked for your 4 digit passcode or biometric identification. This will enable you to view and copy your 16 digit card number for 30 seconds.
You can pay with Samsung Pay+ on your watch as with any other card on Samsung Pay.
1. Transactions in Samsung Pay (simplified summary of recent transactions)
2. Transactions in the Curve App (detailed spend summary with view across all your spending cards)
Samsung Pay’s innovative Knox technology delivers a layer of defence-grade security to protect customers’ finances. This is delivered through user authentication such as intelligence IRIS and fingerprint scanning. Plus, tokenization adds an extra layer of security. Tokenisation creates a random set of numbers at each new transaction so your real card number is never used from your phone.
Please block your card in the Curve app and contact Curve immediately , as Curve will be able to block your account and prevent any unauthorised activity.
As soon as you flag to Curve that you've lost your device, we'll block your account so there is no risk of unauthorised transactions. We'll also reissue you with a new Samsung Pay+ number so your linked payment cards will stay safe. You'll have to confirm some security questions for us to help you get access to your Curve card again, and to be able to re-add your Samsung Pay+ to Samsung Pay once you have a new device.
It depends on your case. Please contact Curve Support as soon as possible so that we can advise you.
It's most likely that you won't be able to add your old Samsung Pay+ details if it has already been reissued. We deactivate cards that might have been compromised to keep your account and linked payment cards safe. Your log in credentials will remain the same.
No, we don't have any direct insights into your bank accounts. All we can access are the transactions you make through your Samsung Pay+ using a given, underlying payment card. Only this information will show up in our system and on your timeline.
Samsung Pay+ is provided and managed by Curve. As a Business Partner with whom Samsung works to provide the Samsung Pay+ , Curve controls and manages certain personal information you provide directly, in order to manage the program, comply with any financial services regulatory compliance, and operate the Samsung Pay+ Merchant Rewards Programme. Samsung Electronics UK and Curve jointly own customer data for co-branded marketing and communications for Samsung Pay+. When enrolling a payment card on Samsung Pay+ via Curve, Samsung Pay Users may also give consent for Curve to share certain personal information with Samsung (eg. User Profiles based on transaction history), which will inform marketing materials sent by both Samsung and Samsung Pay+, to individuals that have opted into receiving this marketing information.
Is one of your payment cards added to Samsung Pay+ expiring soon? Don’t worry, if your bank has already sent you a replacement card, all you need to do is add it to your Samsung Pay+ Wallet in the Curve app. Oh, and make sure to verify your card!
My replacement card has the same number as the expired one
If the long card number (known as Primary Account Number – PAN) is the same as the one on your expired card, we’ll automatically update the details of your expired card. You’ll still have to verify your new card in the Curve app, but once done, you’re free to keep spending with Curve.
My replacement card has a different number to the expired one
If you receive a new card with a different PAN, simply add it as a new card to your Curve Wallet. Once verified, you will be able to use this card as any other payment card that’s already in your Wallet.
Don’t forget to remove your old card! As soon as you replace the expired card, it won’t work anymore.
To remove the expired card:
1. Open your Curve app and go to the “Wallet.”
2. Scroll all the way to the expired card.
3. Tap the “Settings” icon and choose the “Remove card from Curve” option.
Important! If you have only one payment card added to your Curve Wallet, make sure to select your Curve Cash card as an active payment method while you update your expired card. This should enable you to remove your old payment card and add the replacement.
While transactions from the old card will no longer appear in the “Wallet” view, you’ll still be able to view them in the Timeline section of the “My Money” tab.
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