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Would you like to repair your Samsung device yourself?
With Samsung's Self Repair program, you can repair some damage to Samsung products yourself - this includes damage that is not covered by the warranty (warranty period has expired or damage outside the warranty conditions). Through Self Repair you can buy original spare parts for Samsung products including Galaxy smartphones, tablets, laptops, refrigerators, washing machines, dishwashers or televisions and monitors).
For some products you can also download repair instructions and order repair kits. Please see below for more information.
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Frequently Asked Questions
You can also use our repair guides to self-repair a range of Samsung mobile devices including: Galaxy S20, Galaxy S20 5G, Galaxy S20+, Galaxy S20+ 5G, Galaxy S20 Ultra 5G, Galaxy S21 5G, Galaxy S21+ 5G, Galaxy S21 Ultra 5G, Galaxy S22, Galaxy S22+, Galaxy S22 Ultra, Galaxy S23, Galaxy S23 FE, Galaxy S23 Ultra, Galaxy S23+, Galaxy Z Flip5, Galaxy Z Fold5, and any new models launched after 1st July 2023.
From our tablet and laptop range the From our tablet and laptop range, the Galaxy Book Pro (15”), Galaxy Book Pro (15”), Galaxy Book2 Pro (15”), Galaxy Book2 Pro 360 (15”), Galaxy Book2 Pro, 360 5G (13”), Tab S9 5G Wifi, Tab S9+ 5G Wifi and Tab S9 Ultra 5G Wifi can also be self-repaired, as well as any new models launched after 1st July 2023.
Please note: supported models could differ by country.
Samsung is not liable for any damage to the product, any injury, or any other product safety issue caused by a repair which does not follow the instructions in these Repair Guides. Any damage to the product caused by an attempted repair (by anyone other than a Samsung Authorised Service Partner) will also not be covered by the warranty.
You can contact Samsung Support where our Experts will be able to help you.
A professional repairer is someone who can prove that they have the necessary technical competence, and who complies with any official regulations for electrical equipment repairers in their country.
Professional repairers must register or log in to our portal to access detailed repair guides.
Professional repairers can also purchase additional spare parts through our dedicated website.
Visit our partner website to browse step-by-step repair guides and purchase the tools and genuine spare parts that you need.
If your phone has a swollen battery, do not attempt self-repair. You can identify if a battery is swollen with a visual inspection, noting that it will physically separate from the rear of the unit.
You can book a repair for your device with one of our Authorised Service Partners.
Alternatively you can contact one of our Samsung Experts.
To ensure your device is fully functional after a self-repair, we recommend that you run the diagnostics tests on Samsung Members app. Watch the video showing How to perform a diagnostics test.
If the test results reveal any issues or another malfunction due to the repair, please contact Samsung Support for further guidance.
• Any malfunction caused by your repair may incur additional repair fees.
• The Samsung Members app is subject to updates without prior notice.
• The availability of certain features depends on your operator or model.
In order to pair the serial number of your new battery to your phone and re-calibrate your device, you can also download Samsung’s official app called “Self Repair Assistant” which is available in Galaxy Store.
You can dispose of damaged or used parts yourself via your local waste disposal authority. Alternatively, contact Samsung Support to get advice on returning parts to one of our Authorised Service Partners.
You can browse and purchase spare parts online from our Authorised Parts Provider.
Additional support
Warranty status
Log into your Samsung Account to register your product and check your warranty status.
Spare Parts
Ensure availability of genuine Samsung parts and accessories that you need.
Samsung Repair
If self-repair is not right for you,
Samsung offers a vast range of repair options.
