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Get your free whitepaper about today’s changing banking and insurance customers

Get your free whitepaper about today’s changing banking and insurance customers

What are the expectations of banking and insurance customers? And how are banking and insurance leaders addressing them? Find out in the IDC whitepaper, sponsored by Samsung, “Bridging the Digital-Human Gap: Strategies for Branches and Intermediaries”.

What are the expectations of banking and insurance customers? And how are banking and insurance leaders addressing them? Find out in the IDC whitepaper, sponsored by Samsung, “Bridging the Digital-Human Gap: Strategies for Branches and Intermediaries”.

    This whitepaper, based on recent surveys of banking and insurance leaders and end customers, explores the overall customer experience. Topics include:
  • Consumers expectations what it comes to their banking and insurance experience
  • The overall challenges for retail banking and insurance leaders
  • How the overall employee experience – the balance between digital and human interactions -- influences customer engagement
  • Technology’s role in creating a better customer experience – where are banking and insurance leaders investing?

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white paper, banking, insurance
white paper, banking, insurance

Get your free whitepaper about today’s changing banking and insurance customers

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