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Get your free whitepaper about today’s changing banking and insurance customers

What are the expectations of banking and insurance customers? And how are banking and insurance leaders addressing them? Find out in the IDC whitepaper, sponsored by Samsung, “Bridging the Digital-Human Gap: Strategies for Branches and Intermediaries”.

Consumers expectations what it comes to their banking and insurance experience
The overall challenges for retail banking and insurance leaders
How the overall employee experience – the balance between digital and human interactions -- influences customer engagement
Technology’s role in creating a better customer experience – where are banking and insurance leaders investing?

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Get your free whitepaper about today’s changing banking and insurance customers

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