T-Mobile Connecting Heroes: 5G for First Responders

T-Mobile Connecting Heroes

Free unlimited service for first responder agencies.

The T-Mobile commitment

With T-Mobile and Sprint joining forces, T-Mobile can now deliver access to America’s largest 5G network to first responder agencies when it’s needed most. T-Mobile is changing wireless—this is 5G for good.

T-Mobile is pledging $7.7B over the next 10 years. First responder agencies face tough budget decisions, but they shouldn’t have to decide between critical equipment and wireless services. Connecting Heroes can help.

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America's largest nationwide 5G network

With America’s largest 5G network and 4G LTE that covers 99% of Americans, T-Mobile keeps your agency connected.

5G for good

By combining networks, T-Mobile now has more towers, more engineers and more bandwidth—keeping first responders connected in more places than ever before.

Free unlimited talk, text and data

To show appreciation for first responder agencies who go above and beyond during critical times, T-Mobile will proudly provide 5G access to every first responder who needs it.

T-Mobile network prioritized for first responders

Remain at the highest priority

First responders remain among the highest priority on the T-Mobile network, no matter how much data they need during emergencies or natural disasters.

5G for good

By combining networks, T-Mobile now has more towers, more engineers and more bandwidth—keeping first responders connected in more places than ever before.

Free unlimited talk, text and data

To show appreciation for first responder agencies who go above and beyond during critical times, T-Mobile will proudly provide 5G access to every first responder who needs it.

Remain at the highest priority

First responders remain among the highest priority on the T-Mobile network, no matter how much data they need during emergencies or natural disasters.

What’s included in the Connecting Heroes plan?

The Connecting Heroes free plan includes unlimited smartphone talk, text and data with 1GB of high-speed mobile hotspot with unlimited 3G speeds thereafter. It also includes Mobile without Borders and video streaming at DVD quality (480p).

For $15/month per line, customers can upgrade to the Connecting Heroes Amp plan with 20GB of high-speed mobile hotspot, and Simple Global which includes unlimited texting and up to 256 kbps data in 210+ countries and destinations, plus free texting and unlimited in-flight Wi-Fi with Gogo and HD video streaming.

Samsung Connecting Heroes-ready devices for first responders

EXPLORE NOTE20 5G

EXPLORE S20 5G

EXPLORE A71 5G

EXPLORE A51 5G

EXPLORE A21

Ready for duty

You don’t quit when things get tough and neither do we.

Ready for duty

You don’t quit when things get tough and neither do we.

You don’t quit when things get tough and
neither do we.

IP68 certified devices

Samsung’s IP68 certified phones and tablets are water and dust-resistant, so they can be used worry-free, anywhere, even surviving for a half-hour in five-foot-deep water.¹

Super AMOLED displays

Super AMOLED displays automatically adapt to different lighting environments so you can read emails and texts–even under the bright sun.

Low light cameras

Dual cameras with dual aperture lenses for brilliant results in varying lighting conditions.

IP68 certified devices

Samsung’s IP68 certified phones and tablets are water and dust-resistant, so they can be used worry-free, anywhere, even surviving for a half-hour in five-foot-deep water.¹

Super AMOLED displays

Super AMOLED displays automatically adapt to different lighting environments so you can read emails and texts–even under the bright sun.

Low light cameras

Dual cameras with dual aperture lenses for brilliant results in varying lighting conditions.

Full shift batteries

From the Galaxy A21’s 4,000 mAh battery to the Galaxy Note20 Ultra’s 4500 mAh, Samsung’s Connecting Heroes capable devices can power you through a full day of work.

Advanced biometrics

Secure data with a look or a touch with advanced biometric unlock features, including fingerprint and iris scanners.

Powerful performance and expandable storage

Get laptop level performance in the field from a mobile device thanks to lightning-fast processors and expandable storage.

Full shift batteries

From the Galaxy A21’s 4,000 mAh battery to the Galaxy Note20 Ultra’s 4500 mAh, Samsung’s Connecting Heroes capable devices can power you through a full day of work.

Advanced biometrics

Secure data with a look or a touch with advanced biometric unlock features, including fingerprint and iris scanners.

Powerful performance and expandable storage

Get laptop level performance in the field from a mobile device thanks to lightning-fast processors and expandable storage.

Empowering Public Safety through technology and innovation

Streamlined management and device protection

Samsung offers software-based services from device configuration to advanced security and management. And we support your mobile ecosystem with customization, technical support and device protection.

Streamlined management and device protection

Samsung offers software-based services from device configuration to advanced security and management. And we support your mobile ecosystem with customization, technical support and device protection.

Streamlined device management and administration

Simplified deployment

We can pre-configure every device in your fleet to your specifications. Your people just power on, connect and enroll.

Efficient management

Knox solutions live in the cloud, so you can configure, manage and secure devices in bulk using a single, central admin tool.

Custom care and support

Samsung ProCare lets you choose the right range of services and technical support for your organization, from live 24-7 helplines to advance exchange warranties.

Simplified deployment

We can pre-configure every device in your fleet to your specifications. Your people just power on, connect and enroll.

Efficient management

Knox solutions live in the cloud, so you can configure, manage and secure devices in bulk using a single, central admin tool.

Custom care and support

Samsung ProCare lets you choose the right range of services and technical support for your organization, from live 24-7 helplines to advance exchange warranties.

EXPLORE MOBILITY SOFTWARE

EXPLORE BUSINESS SERVICES

Desktop computing,
mobile powered

With Samsung DeX, first responders get seamless, secure access to mobile technology wherever they need to be. Empower your personnel to switch from a laptop experience inside their vehicle, to secure handheld data access in the field, to a desktop experience back at the station.

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Desktop computing,
mobile powered

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All the apps you need

Connect DeX-compatible phones to any monitor with the DeX adapter, and your phone becomes your mobile computing center no matter where you are, so Office apps, CAD, e-citations, incident reports and your tools stay with you no matter where you go.

All the apps you need

Unprecedented value

Replace expensive vehicle laptops and office computers with powerful, go-anywhere Samsung Galaxy devices.

Unprecedented value

Replace expensive vehicle laptops and office computers with powerful, go-anywhere Samsung Galaxy devices.

EXPLORE DEX

Who is eligible?

1. Agency types

Eligible agencies include state or local police and sheriff, fire, and emergency medical services that support one of the following:

• Cities
• Countries
• States
• Districts or municipalities
• Tribal

2. Active duty employees

You must maintain active government duty employees in one of the following:

• Police, fire or emergency medical services first responders
• Public safety or law enforcement command
• Police, sheriff, fire or emergency medical services
• Police or fire chiefs and their staff
• Police or fire field command
• Police or fire dispatch
• 911 call centers

3. Business accounts