Flexibility with Galaxy SIM

Explore the possibilities of Galaxy SIM. Galaxy eSIM is an easy way to transfer your phone number and other information to a new device completely digitally, and Dual SIM capabilities help you set up different work and personal numbers on the same phone.

Flexibility with Galaxy SIM Flexibility with Galaxy SIM

What Galaxy SIM can do for you

Work life, balanced Work life, balanced

Work life, balanced

No more carrying around multiple devices. Switch effortlessly between your work and personal setups on the same phone by using a second SIM.

Expand your storage Expand your storage

Expand your storage

Replace a SIM in your Dual SIM devices with a MicroSD card and get up to 1TB of additional storage, so you can capture and save all your favorite moments.1

Peace-of-mind for travelers Peace-of-mind for travelers

Peace-of-mind for travelers

When you travel abroad, add another local SIM card to your eSIM or Dual SIM phone so you can stay in touch with friends and family with ease.

Dual SIM or eSIM?

Samsung offers two different SIM configurations to maximize the utility of your
Galaxy devices. Check the specifications to determine which configuration is
supported on your device.

Dual SIM

Dual SIM devices contain space for two physical SIM (pSIM) cards that can be programmed by your carrier and inserted into your device. Both cards can be removed or transferred if needed. Some Dual SIM devices include space for a MicroSD card in addition to two pSIM cards. Check the specifications on your device to learn more.3

Dual SIM Dual SIM

eSIM (Hybrid SIM)

eSIM devices contain a built-in SIM (eSIM) that can't be removed, but functions the same as a removable SIM card and is programmed by your service provider. eSIM devices include space for one additional physical SIM card (pSIM) should you need to add an additonal number. The eSIM configuration does not allow space for a MicroSD card.

eSIM (Hybrid SIM) eSIM (Hybrid SIM)

How to install Dual SIM Cards

Insert the ejection pin into the hole on the SIM tray to open. Check your product manual for full details.

Insert the ejection pin into the hole on the SIM tray to open. Check your product manual for full details. Insert the ejection pin into the hole on the SIM tray to open. Check your product manual for full details.

Gently remove the SIM tray from the tray slot.

Gently remove the SIM tray from the tray slot. Gently remove the SIM tray from the tray slot.

Place up to 2 SIM cards (with the gold contacts facing down). Alternatively, use one SIM and one MicroSD card.

Place up to 2 SIM cards (with the gold contacts facing down). Alternatively, use one SIM and one MicroSD card. Place up to 2 SIM cards (with the gold contacts facing down). Alternatively, use one SIM and one MicroSD card.

Gently press the SIM cards and/or Micro SD card into the tray to secure it.

Gently press the SIM cards and/or Micro SD card into the tray to secure it. Gently press the SIM cards and/or Micro SD card into the tray to secure it.

Push the SIM tray back into the tray slot, making sure the gold contacts are facing the back of the phone.

Push the SIM tray back into the tray slot, making sure the gold contacts are facing the back of the phone. Push the SIM tray back into the tray slot, making sure the gold contacts are facing the back of the phone.

Set up your primary SIM

Step 1

Go to the Settings Menu and select Connections

Step1 Step1

Step 2

Select SIM Card Manager

Select Add Mobile Plan Select Add Mobile Plan

Step 3

Select which SIM is Primary

Step 3 Step 3

Step 1

Go to the Settings Menu and select Connections

Step1 Step1

Step 2

Select Primary SIM

Select Primary SIM Select Primary SIM

Step 3

Choose SIM to be Primary

Choose SIM to be Primary Choose SIM to be Primary

Step 4

Agree to change Primary Line

Agree to change Primary Line Agree to change Primary Line

Step 5

Successful Primary SIM Change

Successful Primary SIM Change Successful Primary SIM Change

Switching between eSIM and pSIM

Step 1

Enter Digits

Enter Digits Enter Digits

Step 2

Active SIM will be displayed

Active SIM will be displayed Active SIM will be displayed

Step 3

Select to change SIM

Step 3 Step 3

Step 1

Select existing message or create new

Step1 Step1

Step 2

Select SIM icon in chat box

Select SIM icon in chat box Select SIM icon in chat box

Step 3

Select desired SIM

Select desired SIM Select desired SIM

Step 4

Active SIM has been updated

Active SIM has been updated Active SIM has been updated

Activate eSIM on a new device

Step 1

Go to the Settings menu, select Connections, then SIM Manager

Step 1 Step 1

Step 2

Select Add Mobile Plan

Select Add Mobile Plan Select Add Mobile Plan

Step 3

Device searches Discovery Servers

Step 3 Step 3

Step 4

Successful Activation

Step 4 Step 4

Step 1

Go to the Settings menu, select Connections, then SIM Manager

Step1 Step1

Step 2

Select Add Mobile Plan

Select Add Mobile Plan Select Add Mobile Plan

Step 3

Select Scan QR Code

Step 3 Step 3

Step 4

Scan Carrier QR Code

Step 4 Step 4

Step 5

Successful Activation

Step 5 Step 5

Transfering eSIM between devices

There are three different ways to transfer your eSIM from an old device to a new device. Follow the steps prompted by your phone—no matter which you choose, you'll always end up in the right place.3

eSIM to eSIM (pull)

Use the new device to "pull" SIM information from a device you already own.

eSIM to eSIM (pull) eSIM to eSIM (pull)

eSIM to eSIM (push)

Use your old device to "push" your SIM to a new phone.

eSIM to eSIM (push) eSIM to eSIM (push)

pSIM to eSIM

Use this method to move information from a pSIM to that same phone's eSIM. This is useful for freeing up space in the pSIM slot.

pSIM to eSIM pSIM to eSIM

How to transfer your eSIM

Expand your Galaxy

Explore compatible devices and let Dual SIM transform how you use your phone,
from storing high quality photos to traveling with ease.

Shop all
Expand your Galaxy Expand your Galaxy

Now available from major carriers

Learn more
AT&T AT&T
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T-Mobile T-Mobile
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uscellular uscellular
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Verizon Verizon

FAQS

  • What are the benefits of Galaxy eSIM?

    An eSIM is an embedded SIM card that does not require a physical SIM card. An eSIM allows you to activate your device without a pSIM or physical SIM card. All you need is a mobile account and access to the network with your device. Placing domestic service on an eSIM can free up a pSIM slot for international travel. You can also use it to easily activate an international eSIM. Dual SIM allows you to maintain two lines on a single device (one of which would be operating on the eSIM).

  • A pSIM, is a physical SIM card that sits in the users device. A pSIM allows you to quickly switch devices by swapping SIM cards in the event that your phone is damaged. In addition, it allows for a local prepaid pSIM to be used internationally as a more cost-effective option than adding an international package to your phone’s main line. Dual SIM allows you to maintain two lines on a single device (one of which would be operating on the pSIM).

  • You can find more detailed instructions for physical cards on our support page: https://117.p.syniva.es/us/support/answer/ANS10001619/

  • Whether you are changing carriers, changing SIMs, or both, you may need to unlock your device. This may involve meeting certain carrier requirements, in addition to unlocking the device. Some devices can be purchased as unlocked and are already open for use on any carrier network. Contact your carrier for unlocking policies and procedures for your specific model.

1MicroSD card slot not available when Dual SIM slot is in use with second SIM. MicroSD and SIM card sold separately. Not all devices support dual pSIM and/or MicroSD card.

2Best 5G performance requires a 5G-capable device on an optimal network connection. Download & streaming speeds vary based on content, server connection & other factors such as cases/covers. Check with your carrier for availability, coverage and details.

3pSIM and eSIM functionality differs depending on carrier and region. Check with your carrier before buying a device for the SIM type you'd like to use.