Properly wear and clean your Samsung smart watch

If you experience some discomfort or skin irritation when you wear your Samsung smart watch, it's probably time to clean it. Some residue or foreign material probably built up on the watch and is aggravating your skin. It's also possible that you aren't wearing the watch correctly. Make sure to clean and adjust your watch for a more comfortable fit.
A hand cleaning a Galaxy Watch Ultra with a soft cloth.
A hand cleaning a Galaxy Watch Ultra with a soft cloth.

Properly wear and clean your Samsung smart watch

Caution
If you experience extreme skin irritation while wearing the watch, stop wearing it and wait two to three days for symptoms to ease. If symptoms persist or worsen, consult a physician.

Clean your watch

Clean your wrist and the watch strap or band.

  • Clean your wrist and the watch strap or band after exercising or sweating. Clean it with a soft, lint-free cloth, and dry it thoroughly.
  • Make sure that the Galaxy Watch/Fit is not exposed to dust, sweat, ink, oil, or any chemical products, such as cosmetics, sunscreen, antibacterial spray, hand cleaner, detergent, or insecticides.
  • If the watch gets stained or contains any foreign materials, wipe it with a moistened, soft bristle toothbrush.
  • Clean the rubber watchband with clean water and dry thoroughly.
  • Clean a leather band with a soft, lint-free cloth.

Avoid certain cleaning substances and products.

  • Do not use soap, cleaning agents, abrasive materials, or compressed air to clean your watch.
  • Skin irritation may be caused by soap, detergent, hand sanitizer, or cleaning agents left on your watch.
  • Do not clean the watch using ultrasonic waves or external heat sources.
Note
Moisture or the buildup of any substance on the back of your watch can cause slow or no charging, inaccurate heart rate measurements, and skin irritation.
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Keep the watch dry

Galaxy Watch Ultra placed on a flat surface with drops of water next to it.

To help it run its best and also prevent skin irritation, you'll need to keep your watch nice and dry. Whenever it does get wet, dry it thoroughly with a clean, soft cloth. You should also dry the charging surface on the back side of your watch before attaching it to a charger or wearing it.

Please also keep in mind:

  • Do not expose your watch to water at high pressure.
  • Do not expose the straps to very wet conditions as this can cause skin irritation. Dry the straps before wearing the smart watch.
  • The touchscreen and other features may not work properly if your watch is used in water or in other liquids.
  • If your watch is exposed to any liquid other than fresh water (like salt water), rinse it with fresh water immediately and dry it thoroughly with a clean, soft cloth.
  • Do not expose your watch to ionized water.
  • Your watch is not impervious to water damage in any situation.
  • Failure to rinse your watch in fresh water and dry it as instructed may cause it to suffer from operability, cosmetic, and charging issues. For example, it may charge more slowly or overheat.
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Wear your watch properly

A person wearing a Galaxy Watch Ultra while tracking their fitness activity


When you want to wear your Samsung smart watch, there's a proper way to put it on, so it will be nice and snug with no discomfort.

First, center the watch on top of your wrist and slide the end of the strap or band through the loop. Then, fit the strap or band to your wrist and firmly insert the pin into the adjustment hole. Ensure the pin is fully inserted into the hole. But make sure not to overtighten the strap or band.

Take necessary precautions if your skin is hypersensitive or if you have an allergy to any materials found in the Galaxy smart watch.

Please also be aware of the following:

  • Do not bend the strap or band excessively. Doing so may damage your watch.
  • Do not brace your watch against your body or a table.
Note
There may be some discomfort if the watch is worn on sensitive skin or fastened too tightly. 
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Materials used in Galaxy smart watches

Only materials that observe the standards of the U.S Consumer Product Safety Commission (CPSC), the regulations of the European countries, and other international standards are used to make the watch.

Galaxy Watch7

  • Front case: Aluminum Sapphire Crystal
  • Rear case: Polyamide + Glass Fiber, Gorilla Glass
  • Band: Rubber
  • Buckle: Aluminum

Galaxy Watch Ultra 

  • Front case: Titanium + Sapphire Crystal
  • Rear case: Titanium + Gorilla Glass
  • Band: Rubber
  • Buckle: Titanium

Galaxy Watch6

  • Front case: Sapphire Crystal
  • Rear case: Aluminum
  • Band: Eco-leather

Galaxy Watch6 Classic

  • Front case: Sapphire Crystal
  • Rear case: Stainless steel
  • Band: Fabric

Galaxy Watch5

  • Front case: Sapphire Crystal + Gorilla Glass
  • Rear case: Armor Aluminum + Titanium

Galaxy Watch5 Pro

  • Front case: Sapphire Crystal 
  • Rear case: Titanium

Galaxy Watch4 

  • Front case: Gorilla Glass
  • Rear case: Aluminum

Galaxy Watch4 Classic

  • Front case: Gorilla Glass
  • Rear case: Stainless steel

Galaxy Watch Active 2

  • Front case: Stainless Steel, Aluminum (except 44mm LTE), Gorilla Glass
  • Rear case: Polycarbonate + Glass Fiber, Gorilla Glass
  • Band: Leather, Flouroelastomer
  • Buckle: Stainless Steel, Aluminum

Galaxy Watch

  • Front case: Stainless Steel, Gorilla Glass
  • Rear case: Polycarbonate + Glass Fiber, Gorilla Glass
  • Band: Silicone
  • Buckle: Stainless Steel

Galaxy Watch Active Bluetooth

  • Front case: Aluminum, Gorilla Glass
  • Rear case: Polycarbonate + Glass Fiber, Gorilla Glass
  • Band: Flouroelastomer
  • Buckle: Stainless Steel

Galaxy Fit e

  • Front case: Acrylic, Polycarbonate
  • Rear case: Polycarbonate + Glass Fiber, Polymethyl methacrylate
  • Band: Thermoplastic, Polyurethane
  • Buckle: Polycarbonate

Galaxy Fit

  • Front case: Aluminum, Gorilla Glass
  • Rear case: Polycarbonate + Glass Fiber, Polymethyl methacrylate
  • Band: Thermoplastic, Polyurethane
  • Buckle: Polycarbonate

Materials which come into contact with skin

The Galaxy smart watches do not contain internationally restricted materials or any harmful materials that directly come into contact with the skin. We also verified compliance with international environmental regulations through authorized international test institutions for certain materials, such as the fiber, leather, plastic, and metal, which have a high possibility of contacting the skin.

When using materials not explicitly covered by international standards,  we conduct our own internal wearing tests, noxious material tests, and skin toxicity tests for all materials that come into contact with skin in cooperation with domestic and external certificate authorities.

A detailed list of materials used in the manufacture of the Galaxy smart watch that may come into contact with skin is available for download.

Guidance for users sensitive to certain materials

Refer to the information about the materials that the Galaxy smart watch includes if your skin is hypersensitive or if you have a known allergy to any listed materials. Remove your Galaxy smart watch from your wrist and consult a dermatologist if the skin where you wear the Galaxy smart watch reddens or feels irritated.

Nickel

The Galaxy mart watch's main body and band buckles include stainless steel. Stainless steel is a non-corrosive metal alloy that typically consists of iron (Fe), nickel (Ni), and chrome (Cr). Although it is widely used for everyday products, some people have an allergy to some of the materials included in it, such as nickel.

Samsung Electronics manages this by making the products with a smaller amount of nickel, which is below the point limited by the Europe REACH regulation. Also, we have found that users are barely exposed to any nickel based on analysis from a third party institution.

While it is unlikely that an issue related to nickel will occur, if you are allergic to nickel, be careful to prevent skin problems.

Acrylate

The Galaxy smart watch’s main body and band include acrylate.

Acrylate (Methacrylic acid) is commonly included in consumer goods that are attached to the skin, such as plaster gauze. If you are sensitive to this material, be careful to avoid causing a hypersensitive skin reaction when using your Galaxy Watch or Fit for a long period; again, consult your dermatologist if irritation occurs.

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