Prevent data loss on your Samsung smart watch

If you are switching phones or resetting your Samsung smart watch, backing up your watch’s data is important in order to prevent data loss. There are two ways to backup your data: using the Galaxy Wearable app on your connected phone, or using your Samsung account on the watch itself. Both of these methods will ensure your data is safe.

Prevent data loss on your Samsung smart watch

Note

Samsung is not responsible for any loss of data stored on the watch. If you are restoring data from a watch running Samsung's Tizen OS to a watch featuring Wear OS, such as the Galaxy Watch6, some data may not transfer. Available screens and settings may vary by the watch, carrier, and software version.

Supported backup data

Here's the type of watch data that can be backed up to your Samsung account:

App data and settings for preloaded apps on your watch, including their layout on the Home screen.
A list of apps installed on your watch.
Watch face settings, including the current watch face, custom watch faces, and recently used watch faces.
System settings, such as display, input, and sound and vibration settings.

Note: Music saved on your watch cannot be backed up, but songs saved on your phone can be manually transferred onto your watch.

Back up and restore your watch data from a phone

One way of backing up your watch’s data is by using the Galaxy Wearable app on your connected phone.

Back up your data

Using your phone, navigate to and open the Galaxy Wearable app. Tap Watch settings, and then tap Account and backup. If you are using a Gear Fit, tap SETTINGS, and then tap About Gear.
Tap Backup settings or Back up data. Select the data you want to backup, and then tap Back up.
The time to back up your data will vary based on the amount of data being backed up and your network connection. When the backup is complete, tap Done.

Restore your data

Using your phone, navigate to and open the Galaxy Wearable app. Tap Watch settings, and then tap Account and backup. If you are using a Gear Fit, tap SETTINGS, and then tap About Gear.
Next, tap Restore or Restore data. Select the data you want to restore, and then tap Restore.
The time to restore your data will vary based on the amount of data being restored and your network connection. When the restoration is complete, tap Done.

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Back up and restore your watch data without a phone

Note

Backup and restore is unavailable on the Gear Fit2 or Fit2 Pro. Wear OS models can only be backed up from the paired phone with the Galaxy Wearable app, as described in the previous section.

If you did not set up your watch with a phone, you will have to back up your watch’s data to your Samsung account.

From the watch's Home screen, swipe down the Status panel, and then tap the Settings icon.
Swipe to and tap Account and backup or Accounts and backup, and then tap Backup and restore. The backup and restore time will vary based on the amount of data being backed up and your network connection.

Tap Back up to back up your current watch data to your Samsung account.
Tap Restore to select the desired restore point to retrieve your watch data.

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Prevent data loss on your Samsung smart watch

Supported backup data Here's the type of watch data that can be backed up to your Samsung account: App data and settings for preloaded apps on your watch, including their layout on the Home screen. A list of apps installed on your watch. Watch face settings, including the current watch face, custom watch faces, and recently used watch faces. System

Prevent data loss on your Samsung smart watch

To prevent data loss, be sure to back up the data stored on your Samsung smart watch to your Samsung account before connecting it to a new phone, or before resetting it. Samsung is not responsible for any loss of data stored on the watch.

Perform a reset on your Samsung smart watch

Before resetting your watch Whether you plan to keep your watch or give it to a friend, you should back up your data before you perform a reset or recovery. This ensures your data can be restored after it's reset. In the event you do give the watch away after the reset, be sure to unpair the Bluetooth connection between the watch and your phone. Ju

Prevent screen burn on your Samsung smart watch

If you notice any discoloration on your smart watch's screen, it may be experiencing screen burn. It can take the form of a text or image outline, fading colors, or other noticeable patches or patterns on the display. However, it's easy to prevent screen burn on your smart watch - just make sureÂ your watch screen isn't on for too long.

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