Samsung Members

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About Samsung Members

Enter a personalized experience where you can connect with and learn from other Samsung users, plus optimize your device for the best performance. You?ll find expert advice on getting the most out of your Galaxy, whether you want to learn advanced Camera tips or just how to configure basic settings. Get more and do more with your Galaxy, all in one easy-to-use app.

Samsung Members Diagnostics fail

You can use the Diagnostic tools on the Discover tab in the Samsung Members app to help you test out and troubleshoot your phone’s different functions, such as the flashlight and buttons. If you receive a failure error while using the tools, you may be able to solve the problem by updating your device’s software or rebooting the device.
Use Samsung Members to troubleshoot your Galaxy phone
The Samsung Members app has an ever-growing library of content to help you use your Galaxy phone or tablet. For instance, you can look up troubleshooting tips and articles to help with any issues you may be experiencing, as well as use diagnostic tools to test out some of your device’s functions.
Turn on notifications for the Samsung Members app
The Samsung Members app sends notifications to keep you in the loop on the latest content or notify you of important updates for your device. You can tailor your notification preferences if you'd like to receive all of Samsung Members’ notifications, or none at all.
Build Relationships with the Samsung Members Community
Just like social media isn’t as fun without friends and followers, Samsung Members wouldn’t be the same without its Community. Aside from helpful tutorials and articles in the app, you’ll find a large community of Samsung users at your fingertips. Browse the community's posts, reply to topics, and share and vote on ideas – Samsung just might take notice and implement yours. Join the Samsung Members Community and take part in the conversation.
Register a device in Samsung Members
Creating and signing in to your Samsung account helps you stay up to date on system updates and recall notices. You'll also be able to access device-specific troubleshooting and manage your warranty status. A Samsung account also allows you to back up, restore, and sync data across multiple devices, find lost devices, and access exclusive apps, like SmartThings and Samsung Pay.
Run diagnostics on your Galaxy devices with Samsung Members
Samsung Members isn't just your gateway to insider know-how, special offers, and the amazing Samsung community. It also gives you access to built-in diagnostic functions to help you troubleshoot issues and get help with your Galaxy phone, tablet, smart watch, or earbuds.