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Man talking on the phone with a dropped call on the screen

Dropped calls on a Samsung phone

Man talking on the phone with a dropped call on the screen

If your phone is dropping calls occasionally, it is most likely a signal issue. However, frequently dropped calls may happen because of a damaged or inappropriately inserted SIM card. Other times, the phone may have physical or liquid damage. There are a few appropriate troubleshooting methods, such as rebooting your phone, performing a software update, or doing a factory reset.

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