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Samsung smart watch screen is slow, frozen, or not responding

If the watch screen is slow to respond, frozen, or not responding at all the issue could be caused by outdated software, a third party app, or even the watch's physical condition. Unclean hands, optional accessories, gloves, and sharp objects can also prevent the screen from responding properly.

STEP 1
STEP 2
STEP 3
STEP 4

Restart and update the watch

Charge the watch.

Charge the watch using the charging dock that came with it. If the battery is dead the watch may vibrate when you try to turn it on, but the screen will remain blank.
Force the watch to reboot.

Press and hold both buttons on the watch until the screen displays "Rebooting..."
Update the watch software.

Software updates include improvements to stability and reliability. Keep your watch updated for the best performance.

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S Pen is not recognized by Galaxy phone or tablet

If your S Pen is connected but isn't recognized by your device, several potential external factors might be causing the issue. Some things that can prevent your screen from recognizing your S Pen are third-party cases or covers, issues with app compatibility, outdated software, and where you are interacting on the phone's screen.

Screen is dark or dim on Samsung smart watch

There are several reasons why the Samsung smart watch display cannot be adjusted and the screen appears darkened or gray. Both issues can be caused by an accessibility setting, Outdoor mode, physical damage to the watch, a third-party app, or outdated software.

Samsung smart watch app crashes, freezes, or doesn't respond

Some watch apps need to be installed on both your watch and phone to function. Because of this, if an app acts funny on your phone, it could act funny on your watch as well. If the app is unstable, the app may not open, frequently crash or freeze, or becomes unresponsive. To fix the problem, try restarting your watch and phone, and check for update

Samsung smart watch randomly shuts down

If your watch unexpectedly shuts off, the most likely cause is a low battery. However, some other factors can create this problem, such as using the incorrect charger, having outdated software, or using corrupted third-party apps.

Issues with the keyboard or text on your Samsung smart watch

There are several possible reasons why your smart watch's keyboard may not be responding or why text messages are appearing incorrectly. When you encounter issues like these, you should check for keyboard updates. However, a third-party app may also be the cause.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

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