Inaccurate steps on your Samsung smart watch

Inaccurate floor count factors on your Samsung smart watch

Your watch automatically tracks the number of floors you've climbed while wearing the watch. However, there are several factors that can cause your floor count to seem inaccurate, such as your environment and the way you walk.

Work out with your Wear OS Galaxy Watch

Start a workout on your Galaxy Watch Your watch can automatically detect when you begin certain exercises, such as Running or Swimming, as long as you have the right settings enabled. However, you can also manually start a workout too if you'd like to make sure the watch is recording everything. Just follow these steps: Note: These steps are applic

Explore the new features on the Galaxy Watch6 series

Improved sleep tracking and coaching The sleep tracking and coaching features on the Galaxy Watch6 series will guide you through healthier sleeping patterns, as well as provide reports to help you track your progress. This includes your sleep time, score, stages, blood oxygen, and snoring data. Make sure your Galaxy Watch6 and Galaxy phone are conn

View your step count in Samsung Health

Samsung Health lets you keep track of your daily step count, but if you have a few connected devices, like a phone and a watch, it can be hard to tell how many steps each one tracked. You can adjust Samsung Health's settings to see your combined steps whether youâre walking, running, or doing some other type of exercise. You can also see the step

Samsung Health has incorrect or missing sleep data

Samsung Health can track your sleep through a connected Wearable, such as a Galaxy Watch. If you have a connected watch, but believe your sleep data is inaccurate or not recording, try the steps in this guide.

What are you looking for?

Inaccurate steps on your Samsung smart watch

Contact Samsung Support

You Are About To Be Redirected To Investor Relations Information for U.S.

Redirect Notification