Occasionally when I try to use my Samsung Wireless Charging Stand or Pad it doesn’t work properly.

Occasionally when I try to use my Samsung Wireless Charging Stand or Pad it doesn’t  work properly. And sometime charging stops charging unintentionally. Why is this? 

A: Please ensure that your folded Galaxy Z Flip is placed right on the center of the wireless charger. 

Before charging the battery wirelessly, please fold the device first.  Then place the center of  the device's back on the center of the wireless charger as shown in below image to ensure that the connection is good.

If you use a stand-type wireless charger, the Galaxy Z Flip may not be securely mounted on  the charger or may not charge properly.

Please use Samsung-approved wireless chargers. If you use other wireless chargers, the 

battery may not charge properly.