Smart Switch

• Wired transfer from your iPhone to your Samsung: iOS 5.0 or above, iPhone cable (lightning or 30 pin).
• Import from iCloud: iOS 4.2.1 or higher and Apple ID.

Transferable content from iOS via USB

• Personal content: Contacts, Calendar, Reminders, Messages, Notes, and Bookmarks.
• Multimedia: Photos, Music (DRM free content only), Videos (DRM-free content only), Documents,  and Voice Memos.
• Apps and Settings: Wi-Fi networks list, Internet, Emails, compatible 3^rd party apps  and Alarms, Home layout, Wallpaper and Lock screen.

Transferable content from iOS via iCloud

• Personal content: Contacts, Calendar, Reminders, Notes, and Bookmarks.
• Multimedia: Photos, Videos (DRM-free content only), and Documents.

To decrypt your backed up data on the iPhone:

1. Initiate the data transfer using a USB adaptor; and
2. When prompted on your iPhone, enter the password used to initially encrypt the data.

You should ensure the below requisites are kept in mind for both the devices before you initiate data transfer between your existing iPhone and the new Samsung device:

1. Devices' battery needs to be sufficiently charged prior to the data transfer.
2. Smart Switch mobile app is installed on your new Samsung device only.
3. Disable "Encrypt iPhone Back-up" in iTunes before your initiate data content items transfer.
4. Switch off iMessage on your iPhone.
5. Use a compatible Lightning-to-USB-C to connect your devices. If your old iPhone charging cable does not have a USB-C end, a USB adaptor is required to connect your devices. You can get an adaptor from any Samsung Store (https://117.p.syniva.es/au/findastore/ ) or call us (1300 362 603 – Option 9 > 1 > 2) to request one.