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AI Family Hub™ Refrigerator
Manage your food with AI Vision Inside1
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BESPOKE AI Laundry
Get the best washing results2 with AI Wash & Dry
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BESPOKE AI Heat Pump Combo
Save time, save energy
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BESPOKE Jet™ AI Vacuum
Powerful AI cleaning with Integrated Clean Station™
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BESPOKE Jet Bot Combo™ AI
AI enhanced cleaning with almost no work
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AI Oven
Effortless cooking with the internal AI Camera
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AI Air Conditioner
Optimise temperature3 with AI Auto Cooling4
BESPOKE AI
meets
SmartThings
The more you connect, the smarter your devices become.
Explore what's possible with interconnected home appliances from intelligent energy saving, to convenient device control, and a seamless device continuity experience.
This is connected living with BESPOKE AI
Make your home feel more like you. Using intelligent AI solutions, our range of AI products will help bring convenience and time savings to your everyday routine.
Unlock multi-device connectivity with SmartThings
4 Simple steps to connect your smart devices and manage your home
1. Download & Install App
Install the SmartThings app on your mobile device and sign into your Samsung account.
2. Connect to your devices
Turn on your device and open the SmartThings app. When your device is detected, a connection pop-up will appear. Simply tap 'Add' from the pop-up.
3. Manage rooms & locations
Keep your devices organised by assigning them to rooms, and add locations to match your home, office or anywhere you use SmartThings.
4. Set up routines & control devices
Create routines to control multiple devices at once, and quickly control your devices from the device cards.
Multi-device interconnectivity
Connectivity scenarios for energy efficient, convenient and safe home management
Regular updates for more features
Keep your appliances up-to-date with new features & security updates
Step 1
Tap on the device with Smart Forward Upgrade icon.
Step 2
Check upgrade details and tap on "Update".
Step 3
Enjoy new features!
Appliances you can rely on
Smart ways to shop
- Free Delivery*
- Get your new product delivered to your door with our free delivery* and scheduled delivery options.
- Learn more
*Delivery available in select areas within Australia.
T&Cs apply.
- Flexible Payment Options
- We make it simple to pay online. Choose from Samsung Finance, Latitude Finance, credit card, PayPal, Google Pay and Afterpay^.
- Learn more
- Shop now, enjoy now, pay later.
- Afterpay^ is now available on the Samsung Online store for purchases up to $3,000 subject to approval by Afterpay.
- Learn more
- Flexible Finance Options
- Our flexible finance options gives you the option of 0% interest for 12, 24, 36 or 48 months when you purchase a new Samsung product. Additional fees may apply.
- Learn more
1. As of March 2024, AI Vision Inside can recognise 33 food items like fresh fruits and veggies. Items need to be scanned one at a time. If the food is not recognisable, it may be listed as unknown item. AI Vision Inside cannot identify or list any food items in the fridge door bins or freezer. It recognises food items based on deep learning models, which may be updated periodically to improve accuracy. Some services available on the AI Family Hub generate information or outcomes using AI-based algorithms. These algorithms may generate incomplete or incorrect information.
2. Actual results may vary depending on individual use.
3. Stores user data, preferences and usage patterns to suggest the most useful options.
4. A Wi-Fi connection and a Samsung account are required.
5. User may need to manually operate the list for accuracy.
6. The ability to identify different cleaning environments can be affected by environmental conditions such as objects in the path of the vacuum as well as debris or moisture on the surface of the floor.
7. The camera is only operating when the light is on.
8. Based on an AI created algorithm and not real time learning. After the ingredients have been identified and the recipe selected, if pre heating is required, the ingredients need to be removed from the oven during pre heating. If pre heating is not required, they can be cooked immediately after they have been identified.
9. May not work properly when cooking specific food items that are a dark colour or have a cover, which can hinder recognition. So you should also monitor the cooking status yourself.
10. Available on Android and iOS devices. A Wi-Fi connection and a Samsung account are required.
11. AI Wash & Dry's detection and sensing capabilities are based on our deep learning models trained using predefined set of data and may yield inaccurate or incorrect results. New datasets may be introduced to our learning models from time to time to enhance its accuracy.
12. Based on our deep learning model trained using predefined set of data and may yield incomplete or incorrect information. New datasets may be introduced to our learning model from time to time to enhance its accuracy.
13. Object recognition may be affected by an object’s shape or the environmental conditions. Only certain object types can be recognised such as: sofa, bed, bookshelf, table, electrical cable, towel, sock, cup, glass, bottle, bowl, vase, floor mat, rug, coat rack, shoes, stain, door step, doorway, etc. Stained Area Recognition needs to be activated beforehand via the SmartThings App. A Wi-Fi connection and Samsung account are required.
14. Pets cognition is limited to dogs and cats. It only recognises a pet presence based on generic visual indicators, and cannot identify individual pets. A Wi-Fi connection and Samsung account are required. The recognition capabilities may be limited by the posture or position of a cat. The ability to recognise your pet may vary depending on the type of animal and the living environment. Human recognition is based on generic visual indicators, and cannot identify individual people. The recognition capabilities may be limited when a person's entire body cannot be seen. A Wi-Fi connection and Samsung account are required.
15. A stained area is defined as a solid, colored and opaque spot, such as a dried juice, with a size of 4cm x 4cm or larger. Stained area identification may be affected by the size of the stain or the environmental conditions of the floor, such as the floor pattern. A Wi-Fi connection and Samsung account are required.
16. Only certain spaces can be recognised. Example spaces: kitchen, living room, and standard room. A Wi-Fi connection and Samsung account are required.
17. This feature requires a connection to SmartThings and use of the Bluetooth function of your mobile phone. It must be set up once through the SmartThings app settings. This function is only available for robot vacuum cleaners (Model: VR7MD******), stand-type air conditioners (Only for Korea, Model: AF**DX******), and air purifiers (Only for Korea, Model: AX***DB9****) launched in 2024. The timing of providing this feature may vary depending on the product release country. As of April '24, this feature is only supported on Samsung mobile devices.
18. The availability of Smart Forward upgrades may vary by product and region.
19. This feature requires a connection to SmartThings and must be set up once in the Energy service within the SmartThings app. Depending on the country, options for (1) Off-Peak Charging and (2) Carbon Aware Charging may vary. This feature is only supported by robot vacuum cleaner models released in 2024 (VR7MD*******). The timing of providing this feature may vary depending on the product release country. In case of low battery during cleaning, the vacuum
will be fully charged to complete its cleaning process.
20. This feature requires the use of the Bluetooth function of your mobile phone and needs to be set up once through settings in the device. This feature is only supported on devices with [AI Home] (except for Anyplace Induction) The timing of providing this function varies by country where products are released.
21. This feature is only supported on devices with [AI Hub] Map View cannot be edited on DA screens.
22. Applied products : Air Conditioner, Air Purifier, Hood, TV, Lights, Switches.