If you purchased the product from a participating retailer (refer to Terms & Conditions for SOUND DEVICES / VACUUM CLEANERS ), please return it to their nearest physical store along with a copy of the Purchase Invoice to process your Money Back claim.

Items purchased from a Retailer’s Online Store will follow their respective Online Returns Process.

2024 Sound Devices*

Participating models

HW-LS60D/XY, HW-Q990D/XY, HW-Q930D/XY, HW-Q800D/XY, HW-Q700D/XY, HW-Q600C/XY, HW-S800D/XY, HW-S801D/XY, HW-S60D/XY, HW-S61D/XY

2024 Vacuum Cleaners*

Participating models

VR50T95735W, VR30T85513W, VS28C9769QG, VS25C9759QG, VS20B95993B, VS20B95993N, VS20B95993W, VS20B95973B, VS20B95943N, VS20C9544TB, VS20B75ACR5, VS20B75AGR1, VS15A60AGR7, VR7MD97714G, VR7MD96514G

Claim Form

Moneyback Guarantee Form
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How to find your serial number

Soundbar

Vacuum

Stick Vacuum

* Terms and conditions apply.