Samsung Experience Store

Experience the best of Samsung Galaxy at our stores

Our friendly team of Galaxy Experts are here to guide you, answer questions and help you discover everything that Galaxy has to offer.

Find a store
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Locations

Complete store list
The image depicts the inside of a Samsung Experience Store The image depicts the inside of a Samsung Experience Store

Services

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The image depicts our friendly Samsung Experience Store staff The image depicts our friendly Samsung Experience Store staff

Find your store

Find your store

Find your store

What’s happening this month

Discover a world of innovative technology at our Samsung stores.
With our latest devices and expert advice, you’re sure to find what you’re looking for.

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The seamless way
to shop smarter

The seamless way to shop smarter

Pick up your online order at your nearest Samsung Store*

* Available at selected stores

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Service and support

Our team is always ready to help whenever you need support. They’ll run a quick diagnostics test on your device and even organise repairs.
So drop by and see us in-store, or book an appointment at samsung.com/au/support/your-service/main

One-to-one tutorials

Receive tailored product recommendation and helpful tips from our Galaxy Experts.

A customer being helped by a Galaxy Expert A customer being helped by a Galaxy Expert

Software help

Receive tailored product recommendation and helpful tips from our Galaxy Experts.

A hand holding up a phone, depicting data being transferred. A hand holding up a phone, depicting data being transferred.

Device repair

Consult with our certified technicians for hardware problems. They know how to treat your devices right.

a technian is carefully repairing the circuit board of a S22 Ultra using a pair of tweezers. a technian is carefully repairing the circuit board of a S22 Ultra using a pair of tweezers.

1Fees may apply to certain AI features at the end of 2025.
Bonus storage upgrade offer applies to the purchase of a Participating Product from 13th-29th May 2025 for Samsung Retail Stores. Visit https://117.p.syniva.es/au/terms/galaxy-s25-edge for full T&Cs.

2Fees may apply for certain AI features at the end of 2025. Image simulated. Availability of colours and sizes may vary. Galaxy Ring is supported by devices operating on Android R OS and later, and requires Samsung Health app (v6.27 or above) and Samsung account log-in. For Samsung Health AI features, the health data tracked from Galaxy Ring must be synchronised with the Samsung Health app. Needs at least the previous day's activity data, and sleep and heart rate during sleep. Not intended for use in detection, diagnosis, treatment of any medical condition.

3Fees may apply for certain AI features at the end of 2025. Image simulated. Samsung account login may be required for certain AI features. Accessories and devices sold separately. Galaxy Watches and Ring intended for general wellness and fitness purposes only.

* Samsung does not make any promises, assurances or guarantees as to the accuracy, completeness or reliability of the output provided by AI features.

* Some function availability may vary by device model.

* Tab S9 FE does not support AI features.

*Galaxy AI for Galaxy S23 series, Galaxy Z Flip5, Fold 5 and Tab S9 | S9+ | S9 Ultra is available from One UI 6.1