All solutions for Apps & Services
- How to use the device Creating a Samsung Account
- How to use the device Finding a Forgotten ID or Password for my Samsung Account
- General How to use Samsung DeX
- General What is Samsung DeX?
- General Disabling Samsung Free
- How to use the device Using Smart Switch
- How to use the device Monitoring your Heart Rate with Samsung Health
- How to use the device Monitoring your Steps on Samsung Health
- How to use the device Syncing Gallery Photos with OneDrive
- General Recalibrating your Samsung Galaxy Watch
- How to use the device Signing into my Samsung Account on my Galaxy Phone
- Backup/Restore How to transfer data from a Galaxy phone with a broken screen
- Recover your Samsung account ID and reset your password
- How to use the device Using Parental Controls on my Samsung Phone
- How to use the device Invite members using the SmartThings App
- How to use the device Use Routines in SmartThings
- How to use the device Set up the SmartThings App on your phone
- SmartTings Find Use SmartThings Find with the SmartThings App
- How to use the device Add and manage devices and appliances in SmartThings
- How to use the device What to do when the SmartThings App fails to add my TV?
- Security/Privacy How to fix the disconnection between my TV and SmartThings App?
- Security/Privacy What to do if the TV that was registered on the SmartThings App disappears?
- Connecting the device Connecting Bluetooth devices to your phone with SmartThings
- Connecting the device My Samsung TV is connected to SmartThings but appears offline when I power off the TV
- Connecting the device Unable to register a Samsung appliance to SmartThings
- Connecting the device What devices are supported by SmartThings?
- Connecting the device Devices connected to my SmartThings hub appear offline
- Connecting the device Unable to control or see devices registered in the SmartThings App
- Connecting the device Unable to register/connect to a Bluetooth device in the SmartThings app
- Connecting the device Some of my online devices appear offline in the SmartThings hub
- How to use the device How to register my device on the SmartThings when it says it is already connected
- How to use the device How to change the owner of a device registered on the SmartThings App
- How to use the device How to install and use the SmartThings App on a iOS device
- How to use the device I am not receiving notifications from devices registered on the SmartThings App
- SmartTings Find Manage locations and rooms in the SmartThings App
- SmartTings Find Know if SmartThings data remain after a factory reset on my smartphone
- SmartTings Find A device I’ve sold or handed in is still visible on SmartThings Find
- SmartTings Find How to add a family member’s smartphone to SmartThings Find
- SmartTings Find How to find a registered device or update the location in SmartThings Find
- SmartTings Find Know when a device registered on SmartThings Find is classified as lost
- SmartThings for WATCH Use SmartThings on your Windows 10 and 11 PC
- SmartThings for WATCH About SmartThings for the Galaxy Watch
- SmartThings for WATCH About SmartThings for Watch
- SmartThings Life How to register home appliances in the SmartThings App
- SmartThings Life Features of the SmartThings Services
- Others Discover a new perspective with Bixby Vision
- Functions How to use Bixby Vision
- Settings Download the latest version of Bixby Vision
- How to use the device Using Priority Mode in Game Booster
- Others Checking and Updating the Game Booster Software Version
- How to use the device Using the Game Booster App
- How to use the device How Bixby Vision can support the visually impaired
- How to use the device Using Performance Monitor in Game Booster
- How to use the device How to activate Bixby Vision for accessibility
- How to use the device The languages Bixby Vision translation feature supports
- How to use the device What is Gaming Hub?
- How to use the device Taking Screenshots and Recording in Game Booster
- How to use the device Using Gaming Hub
- How to use the device How to check and update the Gaming Hub version
- How to use the device Using the Game Booster Pop-up Panel
- How to use the device Changing the Game Optimisation Settings
- How to use the device Lost recovery phrase for your wallet in the Samsung Blockchain Keystore
- How to use the device Create a Recovery Phrase Backup on the Samsung blockchain Keystore
- Security/Privacy Troubleshooting the PENUP App
- Others Updating the PENUP App Software Version
- How to use the device Can I restore a wallet after removing the private key?
- How to use the device Using the PENUP App
- How to use the device Add coins and tokens to my Samsung Blockchain Wallet
- How to use the device How to Send Virtual Assets
- How to use the device Using Samsung Internet
- How to use the device How do I cancel a subscription in Galaxy Store
- How to use the device Checking my purchase history and update apps in the Galaxy Store
- How to use the device Enable Push Notifications from the Galaxy Store
- General Do I need a Samsung Account to download an App?
- How to use the device How can I add or delete apps in Samsung Kids?
- General Reporting Intellectual Property Infringement in the Galaxy Store
- How to use Using Samsung Rewards
- Security/Privacy Unable to Download Apps from the Galaxy Store
- Payment Why didn't I receive the in-app item after payment?
- Payment Can I get a Refund for an app or in-app item?
- Payment Registering & Using Coupons on the Galaxy Store
- How to use the device What is a Two-Step Verification
- How to use the device Customising my device using Galaxy Themes
- How to use the device Signing In with Google
- Samsung Cloud Web How to use Secure Wi-Fi
- Security/Privacy Samsung Account Sign-in Error
- General Know more about Bixby Voice
- General Know more about Samsung Flow
- General Suspicious Activity Detected on Samsung Account
- Common How to Use Samsung Cloud
- Getting Started Synchronise my Samsung Health Monitor Data to Samsung Health
- How to use the device How to use the supported features in Samsung DeX
- Security/Privacy What to do if an error occurs in Samsung DeX
- General How to access and install Samsung Free
- General What is Samsung Smart Switch?
- General How to check and update your version of Samsung Health
- How to use the device Change the song or album name in Samsung Music
- How to use the device What features are available with Samsung Pass
- Cancellation and refund Refunding or Cancelling a Secure Wi-Fi Plan
- General Can I transfer data between my Galaxy Watch & Galaxy Book devices using Smart Switch?
- General The Features of Samsung Free
- General Smart Switch Troubleshooting Steps
- General Receiving Content Updates on Samsung Free
- General Backing Up & Restoring Data using Smart Switch
- General Adding or Removing Tabs on Samsung Free
- General Opening the Samsung Free App
- How to use the device Monitoring Exercises with Samsung Health
- General What is Samsung Health
- How to use the device Managing Tabs in Samsung Music
- How to use the device Importing and Exporting Samsung Music Playlists
- General How to Activate Bixby Voice
- Adjust your Bixby Device Settings
- How to use the device Setting the Playback Speed in Samsung Music
- How to use the device Setting the Sleep Timer in Samsung Music
- How to use the device Using Crossfade in Samsung Music
- General How do I deactivate the Find My Mobile service?
- How to use the device Disabling Automatic Play of Samsung Music in the Car
- How to use the device Using Samsung Pass
- Security/Privacy Raising a Samsung Pass Error Report
- Security/Privacy Raising an Error Report in Samsung Music
- General How Does Samsung Health Protect Your Data
- How to use the device Monitoring your Sleep with Samsung Health
- How to use the device Restoring or Backing Up Data on Samsung Health
- How to use the device Using Samsung Kids
- General What Parental controls are available in Samsung Kids?
- General Native Apps of Samsung Kids
- How to use the device Common Questions for the Samsung Free App
- How to use the device Check and Update Samsung Kids
- How to use the device Create a PIN for Samsung Kids
- General Connect your Tablet to your PC
- How to use the device Connect your Phone to a PC or Tablet with Samsung Flow
- How to use the device Hiding Files in Samsung Music
- Getting Started Import your Existing Wallet
- How to use the device Using Samsung Blockchain Wallet
- Troubleshooting What to do if your wallet has been compromised
- How to use the device Enabling the Voice Wake Up Feature on Bixby
- Getting Started Create a Wallet in Samsung Blockchain Keystore
- How to use the device Checking your Drafts in the PENUP App
- Getting Started Remove your Private Key from Samsung Blockchain Keystore
- How to use the device Flagging and Blocking Inappropriate Content on PENUP
- How to use the device Features of the Gaming Hub app
- How to use the device How to delete and add apps in Gaming Hub
- How to use the device Back-up and Restore Play Time Data in Gaming Hub
- How to use the device Deleting or Withdrawing from the PENUP App
- How to use the device Block During Game Feature in Game Booster
- How to use the device Using Game Booster Shortcuts
- Security/Privacy Game Booster App Not Visible During a Game
- Security/Privacy Contacting Samsung About Game Booster
- Security/Privacy Troubleshooting the Game Launcher App
- How to use the device What is Galaxy Themes?
- General Restrictions on Blood Pressure Tracking with Samsung Health Monitor
- General ECG Feature Restrictions on Samsung Health Monitor
- How to use the device How can I check and update purchased themes?
- How to use the device How do I receive discount information for Galaxy Themes?
- General How to report intellectual infringement in Galaxy Themes
- General Samsung Health Monitor Installation Requirements
- General Do I need a Samsung account to download a theme?
- Security/Privacy How do I fix an error when downloading content from Galaxy Themes?
- Payment How do I register and use coupons in Galaxy Themes?
- Payment Can I get a refund for a Galaxy Theme?
- How to use the device How much is one Rewards point worth?
- How to use the device Using SmartThings Find
- Security How to use Samsung Pass OTP
- Settings How to use Samsung Pass on a Samsung PC
- Settings How to change your Samsung account country or region
- Samsung Cloud Web How to create and use a passkey
- SmartTings Find How to use SmartThings Find to locate a lost S Pen Pro
- Settings How to stay signed in or out of your Samsung.com account
- Security How to synchronise OneDrive with your Galaxy device
- How to use the device The updated recycle bin feature in My Files on Galaxy devices with One UI 6.0
- Backup/Restore Use the Samsung Cloud to back up and restore data to your Galaxy device
- Backup/Restore How to use Google One to back up your Galaxy phone’s data
- Backup/Restore Methods to back up and restore data to Galaxy devices
- Security How to use the Smart Switch app to transfer data between Galaxy devices
- SmartTings Find Use the Samsung Find app notification feature
- Settings Samsung account sign-up and authentication procedures
- Security/Privacy Pause USB PD (Power Delivery) charging when gaming feature on your Galaxy device
- Samsung Cloud Web Frequently asked questions about signing into Samsung account after Galaxy One UI 6.1 update
- Connecting the device Changes to the way you connect Samsung Galaxy mobile devices to PCs
Samsung Online Store
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Shop online for the latest Samsung smartphones, tablets, wearables and accessories.
Join Members Community
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Run device diagnostics, chat with Samsung Customer care or other Samsung fans, access to FAQs as well as tips & tricks without sending your device away
Warranty Information
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Read the Terms & Conditions of your Samsung Warranty and Australian Consumer Law.
Apps & Services Customer Support
Samsung Pay : 1300 362 603
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454
Samsung Rewards : 1300 362 603
Find My Mobile : 1800 216 454
Galaxy Store : 1800 216 454
Galaxy Themes : 1800 216 454
Samsung Account : 1800 216 454