How to use Live translate for phone calls on the Galaxy S24

Last Update date : Oct 01. 2024

 Please Note: The information on this page is for Australian products only. Models, sequences or settings will vary depending on location and/or where the product had been purchased. To be redirected to your local support page please click here.

The S24 comes with a number of AI-powered features,* including Live translate. This particular feature can help translate phone calls in real-time directly on your device, which can help make multilingual communication easier.

 

*Image simulated. Certain Galaxy AI features requires Samsung and Google Account. Internet connection may be required to use some features. AI Features will be provided free of charge until the end of 2025 on supported Samsung Galaxy devices.

*Network connection and Samsung Account required. Currently limited to select languages only. See website for full list of available languages. Live Translate feature must be enabled and language package must be downloaded prior to use. Only available on the pre-installed Samsung Phone app. Translation might not be accurate.

Notes:

  • At the time of release, 13 languages (17 regions) are supported; additional languages will be added in future updates.
  • Some of the supported languages below are only available by downloading a language pack.
  • Supported languages (Regions)
    Chinese Simplified, English (India, United Kingdom, United States), French, German, Hindi, Italian, Japanese, Korean, Polish, Portuguese, Spanish (Mexico, Spain, United States), Thai, Vietnamese.

Before you can use Live translate, you must first download a language pack and enable the feature in your device's Settings. The following instructions will assist you in completing the process.

Note: Ensure that you are connected to a network and logged in to your Samsung account before proceeding.

Settings home screen Settings home screen

Step 1. Open Settings >Tap Advanced features.

Advanced features setting screen Advanced features setting screen

Step 2. Tap Advanced intelligence.

Advanced intelligence setting screen Advanced intelligence setting screen

Step 3. Tap Phone.

Live translate turned 'On' screen Live translate turned 'On' screen

Step 4. Toggle the switch to On.

* If a pop-up window appears when you tap the switch, follow the on-screen instructions.

Live translate settings screen Live translate settings screen

Step 5. Set your language in the Me section and the other person's language in the Other person section.

* If you need to download the language, tap the download icon next to the language required. Once the download is complete, scroll up to the top of the page and tap the language you need.

Settings in the More options tab in the Samsung Phone app. Settings in the More options tab in the Samsung Phone app.

Note: You can also access the Live Interpretation settings screen from the Samsung Phone app > More options icon (three vertical dots) > Settings > Live translate.

Once you have set up Live translate in your device's Settings, it's time to try out this new feature on a phone call.

Ongoing call with another person. Ongoing call with another person.

Step 1. Make or receive a call using the native phone app > Tap on Call assist.

Ongoing call with another person. Ongoing call with another person.

Step 2. Tap on Live translate.

Live translate during a call. Live translate during a call.

Step 3. Bixby voice will automatically use the language configuration selected in your device's Settings to start the conversation.

Note: Translation results and quality may vary each time.

Notes: Other features include–

  • Mute voice: Allows you to block the other party's or your voice on a call so that only the translation is heard.
  • Language and voice presets for each person: Allows you to set languages and voices to use for calls with specific phone numbers or contacts.

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