Tech for All

We at Samsung Electronics want to provide all our customers with a
better digital life that goes beyond simple convenience. Our aim is to
provide inclusive products and services that take into account various
environments and conditions.

Accessibility

A better experience for all

We strive to incorporate technological innovation so that all our customers can enjoy using our products and services.

Creating Better
Pathways for All

Engaging Communities: We see and create with diverse
perspectives for meaningful change
Learn more

Promoting Equity: We offer equitable ways to experience
the best of our products and services

Lasting Commitment: We invest in building an inclusive
culture
and process to create
experiences that
benefit all

Introducing Our
Accessibility Vision

Play

Accessibility Council

Our Accessibility Council serves as a platform to bring together planners, designers, and developers of different organizational units to work on improving accessibility for all customers using our products and services. The Council’s main focus areas are enhancing usability for customers with disabilities and advancing technological competitiveness.

Assisting the senses
with technology

Our product accessibility features

Open the Vision accessibility popup Vision
Open the Hearing accessibility popup Hearing
Open the Movement accessibility popup Movement
Open the Recognition accessibility popup Recognition

Winning awards for accessibility

- Six-time winner of the CES Innovation Award for the category of accessibility
  (2015~2018, 2021, 2023)
- Two-time winner of the CES Best of Innovation Award in TV
  (2016, 2021)
*CES: Consumer
Electronics Show
- TV, Winner of U.K.’s RNIB Inclusive Society Award
  (2016)
- Attained U.K.’s RNIB Tried and Tested Accreditation
  (2020-2022, 2022-2024)
* RNIB: Royal National
Institute of Blind People
- Mobile accredited for accessibility certification by ONCE* Foundation
  (May 2021-April 2026)
- TV accredited for accessibility certification two times in a row by ONCE* Foundation
  (May 2021-July 2026)
* ONCE: Organización Nacional de Ciegos Españoles
- TV, selected as Best Accessibility Product by Which* in the UK
  (2023)
* Which: UK non-profit consumer federation magazine
** Selected Products: Neo QLED(QE65QN85B), OLED(QE55S95B)
- Mobile awarded Thailand’s TAB’s Honor Plaque
  (2021~2023)
* TAB: Thailand Association
of the Blind
- Selected as supplier for Korea Communications Commission’s project to distribute TVs for vision-impaired and hearing-impaired users
  (2020-2024)
- Winner of the Best of Best Ergonomic Design Award presented by the Ergonomics Society of Korea
  - Bespoke AI Family Hub™
  - Bespoke AI Laundry Combo™
  (2024)
- Winner of the Special Ergonomic Design Award presented by the Ergonomics Society of Korea
  - Bespoke Jet Bot Combo™ AI Steam robot vacuum cleaner
  (2024)
- Winner of the Best of Best Ergonomic Design Award presented by the Ergonomics Society of Korea
  - Bespoke Grande AI One Body Top Fit
  (2023)
- Winner of the Universal Design Excellence Ergonomic Design Award presented by the Ergonomics Society of Korea
  - Bespoke Jet™ AI
  (2023)
- Grand Prix Winner of
  Ergonomic
  Design Award
  presented by the
  Ergonomics
  Society of Korea
  - Bespoke 1-Door Refrigerator
  (2022)
- Winner of Best
  of Ergonomic Design
  Award
  presented by the Ergonomics
  Society of Korea
  - Bespoke Jet
  (2021)

Privacy

Personal information is protected
based on three principles

We collect personal information that is minimum necessary for the purpose of collection and process it transparently and safely. Also we have been consistently seeking ways to provide industry-leading privacy protection solutions to ensure that personal information is accurate, complete, and up-to-date.

We work hard to act preemptively against risk factors using advanced security technologies that are engineered to provide customers with full control over personal information.

Your privacy. Secured.

Three principles for
protecting customers’
personal data

Transparency: We transparently share the details on our collection and use of personal information.

Security: All our products are designed to provide reliable services and securely protect users’ personal information.

Choice: We enable users to choose the type and extent of personal information to be collected, accessed, and shared.

Protecting what’s
important
with a
secure system
Privacy protection management
Ensuring that all
employees
take the lead in
protecting
personal
information
Privacy protection operation and training
Responding promptly and
transparently in any
situation
Data breach response process
Targeted advertisement
with enhanced privacy
protection
Efforts to Ensure Responsible Advertising

Security

Strong security that puts users at ease

We are working hard to build better security in a variety of ways in the face of increasingly sophisticated cybersecurity threats. In addition, we will strive to strengthen the security ecosystem together with various stakeholders so that users can enjoy the digital environment more safely.

Four pillars of our cyber security control

Prevention & Hardening Our security system is built to
meet
stringent standards.
Detection We remain vigilant at all times.
Response We respond quickly and
accurately.
Prediction We are ready for the future.

Learn more

Keeping it safe with
Samsung Knox

We are expanding Samsung Knox from smartphones, tablets and smart TVs to smart home appliances, IoT and 5G devices,
protecting devices step by step, from chipsets to operating systems (OS) and applications.

Samsung Knox’s
security principles Learn more
Improved features in
Samsung Knox Vault
and
mobile security update Learn more

AI Ethics

Samsung Electronics’ Commitment
to AI Ethics Principles

Samsung Electronics is committed to AI Ethics Principles. We aim to create human-centered devices that are safe, helpful and continuously learning
through AI technology, whenever and wherever
they are used.

Samsung
Electronics’
AI Ethics
Principles AI Ethics Principles
Fairness
Transparency
Accountability

Open Innovation

Working together without limits

One company alone cannot change the world. That’s why we are making a difference through our collaborative 3P strategy
to pursue open source projects, secure talented people and operate a stable and systematic development process.

Our 3P strategy fosters
open source
competitiveness

Our open source portal

Project Lead open source projects on core topics Open Source
People Secure talent and collaborate with
diverse external developers Talent and collaboration
Process Operate a stable development system Operating system

Samsung Developer
Conference Korea
(SDC Korea)

The Samsung Open Source Conference, held every year since 2014, has been revamped as the Samsung Developer Conference Korea (SDC Korea).

SDC Korea gathers software developers worldwide to discuss and collaborate on research or innovative technologies such as artificial intelligence (AI), Internet of Things (IoT), 5G, cloud computing, and big data. This forum for software technology exchange is centered on the themes of Learn, Share and Network, and is a place for collaboration among global software developers.

Under the themes of Learn, Share, and Network, Samsung Electronics and software developers have formed strong, lasting relationships over the course of more than 400 sessions attended by over 15,300 professionals as of 2023.