The model I want is sold out. What are my options?

You can buy Galaxy S20 5G at a local retailer. To shop a store near you, click the Where To Buy button to find a local retail or carrier store with the product in stock.

5G is a fifth-generation wireless network technology that delivers up to 100 times current 4G speed.

What is the Samsung Trade-in Program, and where can I find more information about it?

Samsung provides instant credit for your trade-in device, saving you money today. Enter information about the trade-in device during your purchase, then we will share the instant credit amount we can apply to the price of your order during your purchase and at checkout. You must complete your trade-in within 15 days of delivery of your new device. Our technicians will check your trade-in device to confirm the trade-in value, subject to certain conditions. Click here to learn more about Samsung Trade-In Program.

What does the “Ships by” date mean on the order summary and details page?

Samsung will send your order on or before the “Ships by” date. You may not receive your order on this date.

What monthly finance options are available?

Samsung provides many ways to pay for your device over time. Our monthly financing options include: Samsung Financing , which powers the following options: Samsung Financing 36 Months Samsung Financing 24 Months Samsung 50% Buy-back, which allows you to return your phone in good condition within 20 months and receive credit that completes your 40-month financing agreement. Affirm Financing Carrier Financing

What other payment methods do you accept?

In addition to monthly financing, you can pay in full with a credit or debit card, or use PayPal.

What is the Samsung Upgrade Program and where can I find more information about it?

The Samsung Upgrade Program lets you buy an eligible Samsung smartphone using Samsung Financing and, after 12 months upgrade to the latest smartphone. You will receive a maximum credit of up to 50% of your current device's initial purchase price. You must return your old smartphone device in good condition. Learn more about Samsung Upgrade.

What is Samsung Care+?

Samsung Care+ provides 24/7 technical support and setup assistance, as well as repairs for drops, spills, and normal wear and tear. Do you have more questions? Check our frequently asked questions about Samsung Care+.

What is Samsung 50% Buy-back Program?

You can future-proof your Galaxy with the Samsung 50% Buy-back Program. Apply for a Samsung Financing 40-month payment plan and return your phone in good condition within 20 months to receive a credit of up to 50% that completes your agreement. It’s better than a lease – there are no buy-out fees – and easier than paying full price!

What is the Samsung Access monthly subscription program?

Samsung Access is a monthly subscription α that gives you the ability to upgrade to the latest Samsung device, so you’re always on the forefront of what’s new without being tied down. Gain access to the latest Samsung products, plus Samsung Care+ coverage and exclusive benefits, with one streamlined monthly payment. For a complete description, visit Samsung Access or see our FAQs .

What is the Samsung Discount Program?

Samsung wants to help students, educators, first responders, and military, government or participating company employees get the best tools for their critical work at the best price. Visit the Samsung Discount Program page to select your program. Members get extra savings on top of other offers when you use the discount program to shop on Samsung.com.

What is a Samsung Account and do I need one to buy online?

A Samsung Account unlocks Samsung Rewards, providing seamless checkouts and access to select services and applications, such as Samsung Pay and Samsung Health. Your Samsung Account also lets you track purchases, register products to receive exclusive benefits, download apps, and write reviews on Samsung.com – all from one account. Samsung Account is free, you can sign up here . Please note that you must be at least 13 years old to create a Samsung Account.

How do I track my order?

Visit your My Orders page on Samsung.com, and click ORDER DETAILS next to the item you want to track. Then, select the TRACK ITEM button on the Order Details page.

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¹ This device and related software are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.

² Water-resistant up to 50 meters per ISO standard 22810:2010.Show More

² Water-resistant up to 50 meters per ISO standard 22810:2010. Not intended for scuba diving. Avoid excessive, sudden temperature changes and high-velocity activities. Rinse in fresh water/dry after use in seawater.Show Less

³ Sleep management functions (REM cycles, deep sleep, and total sleep time) compatible only with Galaxy and Android smartphones.Show More

³ Sleep management functions (REM cycles, deep sleep, and total sleep time) compatible only with Galaxy and Android smartphones. Pairing is recommended in order to see sleep score; Insight only available on paired smartphone.Show Less

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung

* For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
* For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
* For Samsung printer support or service go to: www.hp.com/support/samsung

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