Samsung Smart Switch

Visit the app store for more information
Google Play Store
Microsoft Windows Store
Galaxy Store
Mac OS Download

About Samsung Smart Switch

Samsung Smart Switch seamlessly transfers contacts, photos, music, videos, messages, notes, calendars and more to virtually any Samsung Galaxy device.

Find solutions

  • Smart Switch cannot connect to iCloud on phone

    If you receive a message that Samsung Smart Switch can't connect to iCloud, it is probably because of a minor error, such as typing in the wrong Apple password or not being connected to the internet.

  • Check with the carrier for available updates to Galaxy phone or tablet

    Because software updates are developed with and released by the carriers, information about the updates can be found with their websites. If you are using an unlocked phone that was sold for use on a specific carrier, the original carrier will handle the updates.

  • Software update doesn't complete on Galaxy phone or tablet

    A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated.

  • Software update doesn't complete with Smart Switch

    You can update your device’s software using the Smart Switch app on a PC. If the software update doesn’t complete or doesn’t work properly when using this method, there are a few things you can do to get it working again. For example, try checking the PC for updates or using a different USB cable.

  • Check the current software version on Galaxy phone or tablet

    A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated.

  • An expected update is not available on Galaxy phone or tablet

    A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated.

  • Software update failed on Galaxy phone or tablet

    A software update can enhance the functionality, add new features and increase the security on your Galaxy phone or tablet. For the best experience it is highly recommended to keep your devices updated. If a software update doesn't install, or isn't available we can help.

  • Transfer content with Samsung Smart Switch
  • Smart Switch frequently asked questions
    Using Smart Switch to transfer everything from your old phone to your new Galaxy phone is one seamless, worry-free process. Here are the answers to some of the most frequently asked questions about Smart Switch.
  • Transfer content with external storage and Smart Switch
    External storage devices like microSD cards or USB OTG flash drives are a great way to get extra space on your phone or tablet, so you can store more files. And if you're worried about ever having to transfer your SD card files, you'll be happy to know that external storage devices work in conjunction with Smart Switch. You can create a backup of your pictures, videos, or documents that will be easily transferable to a new phone or tablet.
  • Transfer your content with a USB cable using Smart Switch
    Purchasing a new phone or tablet is exciting, but you may be thinking about the best way to transfer all your data from your old phone. You don’t want to lose all your contacts, photos, or messages, and transferring everything manually is a drag. Luckily, you can move all your data from your old device to your new device with a USB cable and Smart Switch. And if you’re transferring from an iPhone, you can use Smart Switch and iCloud to send over your content effortlessly.
  • Manage Smart Switch settings
    Wondering what else there is to know about Smart Switch? There are several settings available to protect your files and data while they're transferring.
  • Transfer content from an iOS device with Samsung Smart Switch
    Congrats on your new device! You'll be happy to learn that the Smart Switch app lets you seamlessly transfer all your content from your previous iOS phone to a Samsung Galaxy phone or Galaxy tablet. You can also create a backup of your iOS device and sync data using Smart Switch for a Mac or PC.
  • Content that can be transferred with Smart Switch

    Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone or tablet. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch.

     

  • New Galaxy phone or tablet quick setup with Smart Switch QR code
    Although receiving a brand-new Galaxy phone or tablet is exciting, you may not be looking forward to transferring all of your previous phone's data. Luckily, you can use the new quick setup feature with Smart Switch when setting up your phone for the first time. All you need to do is scan a QR code to authenticate your existing information, such as your Wi-Fi network, and Samsung and Google accounts, and to start transferring your apps, photos, files, contacts, and other data. 
  • Transfer data to a new phone using Smart Switch for Windows or Mac
  • Transfer content wirelessly from an Android phone
    It's something we all fear: losing our precious files when we get a new phone or device. Luckily, the Smart Switch app makes it easy to transfer content from your Android phone to another phone. You can even create a backup on a computer that you can use later in case of an emergency, like if your phone breaks.
  • Transfer data to your new Galaxy Book with Smart Switch
    If you’re setting up your new 2021 or later Galaxy Book, you may want to move over your personal files from your old Windows PC, so you have everything you need. You’ll be able to do just that with the Galaxy Book Smart Switch app; simply connect your devices and transfer all your system settings, documents, and Microsoft store apps to your new Galaxy Book with zero hassle. You can even select which type of data to transfer if you only need certain apps, photos, or settings.
  • Smart Switch transfer issues
  • Cannot backup Secure folder on Galaxy phone or tablet
  • Errors using Smart Switch on a Mac or PC
    While using Smart Switch on a PC, you may encounter errors for several different reasons. This guide covers the most common errors that may occur.
  • Wireless transfer fails when using Smart Switch
  • Smart Switch transfer did not complete
  • Smart Switch crashes on computer
  • Smart Switch for PC or Mac doesn't recognize my device
  • Restore Secure folder from a previous backup
  • Transfer Secure folder with Smart Switch
  • Installation errors with Smart Switch
  • WMVCore is missing from PC with Smart Switch
  • Failed to connect the phone to a Mac with Smart Switch