Troubleshooting Your Freestyle's Internet, Picture, and Sound Settings

Initiate the reset: Use the remote to press and hold the Home button until the quick settings menu appears. Navigate to All Settings > General & Privacy > Reset.

Complete the process: Enter your PIN (default is 0000) and select Reset, then OK to confirm. The projector will automatically restart.

Access the test: Press and hold Home on the remote, select All Settings > Connections > Network > Network Status. The test results will indicate your connection status.

Interpret the results: An X between the projector and router suggests a device or home network issue. An X between the router and the Earth icon signifies a problem with your ISP.

Connection Test: Hold Home on the remote, go to All Settings > Support > Device Care > Self Diagnosis > Smart Hub Connection Test.

Addressing issues: If the test uncovers problems, follow the on-screen instructions. To reset Smart Hub, return to Self Diagnosis, select Reset Smart Hub, enter your PIN (default 0000), and confirm.

Perform the Picture Test: Navigate through All Settings > Support > Device Care > Self Diagnosis > Picture Test. A high-definition photo will help you identify any faults.

Resolving issues: If the test photo appears correctly but problems persist, check any external device connections. For inherent projector issues, contact Samsung Support. To reset picture settings, go to Settings > Picture > Expert Settings > Reset Picture.

Conducting the Sound Test: Access this via All Settings > Support > Device Care > Self Diagnosis > Sound Test. Follow on-screen instructions after the melody plays.

Troubleshooting: If external devices are connected, check their connections. Persistent audio issues may require Samsung Support assistance. To reset sound settings, navigate to Settings > Sound > Expert Settings > Reset Sound.