You can always transfer files the old-fashioned way: using a USB cable. You can use the same cable that came with your Galaxy phone.
- Unlock your phone, and then connect it to a computer using the USB cable.
- On the phone, a notification about the USB connection may appear; swipe down from the top of the screen to open the Notification panel, and then tap the notification. Select the option for MTP or Transferring files.
Note: If you are having any trouble getting your computer to recognize your phone, check out our guide.
- Open the Action Center or Notification Center on your computer’s taskbar to view the File Explorer window, and then select your desired option.
Note: You can also open the File Explorer program, and then select the name of your phone in the side menu.
- From here, you can go into your phone's files and drag and drop them into your computer. You can also move files from the computer into the phone's storage.
You can drag and drop up to 100 files at a time, of any type. However, moving entire folders is not supported, and no single file can be larger than 512MB. The size of the content will be adjusted to 1MB if “metered data” is used. For text files, the size will be limited to 128KB or less, and images will be resized to 1MB or less. You can also transfer content using Smart Switch or DeX for PC.