Samsung repair services

Cracked screen repair

Multiple phones

Explore affordable solutions for your cracked screen

Have Samsung Care+?

When accidents happen, we’ve got you covered.

Our Services

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Getting your phone fixed is super fast and super easy.

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Walk-in

Stop in at one of our authorized repair centers near you.

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Mail-in

Mail your phone for affordable repair and we’ll ship it back.

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We Come to You

We’ll fix your phone anywhere you are.

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Repair status

Have you started a repair?

Quality matters to us

Genuine Samsung parts

Certified technicians only use Samsung parts, so rest assured that your phone will be restored back to the way it should be.

Certified pros

Galaxy phone repairs are completed by certified technicians.

Guaranteed repairs

Enjoy peace of mind knowing that Samsung Care’s certified experts deliver authorized repair services that return your phone to factory condition.

90-day warranty

Experience even more confidence with an extended 90-day repair warranty.2

Samsung repair options

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Walk-in

Phone trouble? Stop in and pass your damaged device to one of our trusted pros to get it back in tip-top shape.

  • Schedule an appointment and head in to one of our authorized repair centers near you for same-day3 repair in most cases with nationwide coverage.
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We come to you

With our special We Come to You service, we’ll fix your phone at your place, your office, your best friend’s house or even your favorite restaurant. It’s a whole new level of convenience.

  • Enjoy same day repairs in most cases and nationwide coverage.
  • Schedule online and a certified technician will come to your location.
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Mail-in

If you’re busy or live far away from one of our service centers, you can simply send your phone to our Galaxy pros for repair.

  • When you’re ready to ship your device to our service center for repair: print the label, pack it up and drop it off with a UPS box or schedule a pickup.
  • Enjoy the most affordable repair and replacement, plus nationwide coverage.
  • Schedule the repair online and we’ll mail it back when it’s done.

Walk-In Service Screen repair options and pricing6

6. Prices shown below represent the Samsung’s suggested repair price for each of the models. These prices may vary by region or authorized service store location and exclude applicable taxes and fees.  
Screen Module Replacement
  • This repair is a great value for smartphones that have been in used for a longer time, offering additional items bundled during your repair.
  • During this service, your phone’s screen, bezel (the metal frame) and battery will be replaced.
  • Same-day3 and Next Day Repair is available for most phones when scheduling an appointment for one of our Walk-In Authorized Service Centers.
  • If setting up a Mail-In repair the estimated turnaround time is 5 to 7 business days, to see Mail-In pricing please proceed to create a Digital Service request for your specific model by clicking here.
Support not available for discontinued devices. Devices with bent frame may require additional repair. Same Day Service may be available only for Main colors.
Screen Repair
  • Enjoy affordable solutions by replacing what’s broken, save money and experience an eco-conscious4 solution that replaces fewer parts.
  • During this service, only your phone’s front screen will be replaced.
  • This repair option is only available for Walk-in and Mail-In for most device models.
  • Same-Day repair available for most models, regardless of color option when scheduling an appointment. To schedule an appointment click here.
The device cannot have a bent or broken frame, or swelling of the battery and there must not be other hardware failures detected during device inspection.
Screen Module Replacement Pricing
Galaxy S Galaxy S24 Ultra -
Galaxy S24+ -
Galaxy S24 -
Galaxy S24 FE -
Galaxy S23 Ultra $319
Galaxy S23+ $249
Galaxy S23 $209
Galaxy S23 FE -
Galaxy S22 Ultra $289
Galaxy S22+ $229
Galaxy S22 $199
Galaxy S21 Ultra 5G $269
Galaxy S21+ 5G $229
Galaxy S21 5G $199
Galaxy S21 FE 5G $169
Galaxy S20 Ultra 5G $269
Galaxy S20+ 5G $269
Galaxy S20 5G $249
Galaxy S20 FE 5G $149
Galaxy S10 5G $279
Galaxy S10+ $269
Galaxy S10 $249
Galaxy S10e $199
Galaxy S10 Lite $179
Galaxy S9+ $229
Galaxy S9 $219
Galaxy S8+ $229
Galaxy S8 and Galaxy S8 Active $219
Screen Repair Pricing
Galaxy S Galaxy S24 Ultra $259
Galaxy S24+ $199
Galaxy S24 $174
Galaxy S24 FE $99
Galaxy S23 Ultra $259
Galaxy S23+ $194
Galaxy S23 $174
Galaxy S23 FE $99
Galaxy S22 Ultra $249
Galaxy S22+ $199
Galaxy S22 $174
Galaxy S21 Ultra 5G $229
Galaxy S21+ 5G $199
Galaxy S21 5G $174
Galaxy S21 FE 5G -
Galaxy S20 Ultra 5G -
Galaxy S20+ 5G -
Galaxy S20 5G -
Galaxy S20 FE 5G -
Galaxy S10 5G -
Galaxy S10+ -
Galaxy S10 -
Galaxy S10e -
Galaxy S10 Lite -
Galaxy S9+ -
Galaxy S9 -
Galaxy S8+ -
Galaxy S8 and Galaxy S8 Active -
Screen Module Replacement Pricing
Galaxy Z Galaxy Z Fold6 (Inner) $200 7 | $549
Galaxy Z Fold6 (Outer) -
Galaxy Z Fold5 (Inner) $250 5 | $539
Galaxy Z Fold5 (Outer) -
Galaxy Z Fold4 (Inner) $559
Galaxy Z Fold4 (Outer) -
Galaxy Z Fold3 5G (Inner) $549
Galaxy Z Fold3 5G (Outer) -
Galaxy Z Fold2 5G (Inner) $549
Galaxy Z Fold2 5G (Outer) -
Galaxy Fold (Inner) $599
Galaxy Fold (Outer) -
Galaxy Z Flip6 (Inner) $200 7 | $319
Galaxy Z Flip6 (Outer) -
Galaxy Z Flip5 (Inner) $200 5 | $319
Galaxy Z Flip5 (Outer) -
Galaxy Z Flip4 (Inner) $349
Galaxy Z Flip4 (Outer) -
Galaxy Z Flip3 5G (Inner) $349
Galaxy Z Flip3 5G (Outer) -
Galaxy Z Flip / Z Flip 5G (Inner) $499
Galaxy Z Flip / Z Flip 5G (Outer) -
Screen Repair Pricing
Galaxy Z Galaxy Z Fold6 (Inner) -
Galaxy Z Fold6 (Outer) $129
Galaxy Z Fold5 (Inner) -
Galaxy Z Fold5 (Outer) $129
Galaxy Z Fold4 (Inner) $444
Galaxy Z Fold4 (Outer) $149
Galaxy Z Fold3 5G (Inner) $439
Galaxy Z Fold3 5G (Outer) $149
Galaxy Z Fold2 5G (Inner) -
Galaxy Z Fold2 5G (Outer) $139
Galaxy Fold (Inner) -
Galaxy Fold (Outer) $139
Galaxy Z Flip6 (Inner) -
Galaxy Z Flip6 (Outer) $109
Galaxy Z Flip5 (Inner) -
Galaxy Z Flip5 (Outer) $109
Galaxy Z Flip4 (Inner) $279
Galaxy Z Flip4 (Outer) $99
Galaxy Z Flip3 5G (Inner) $264
Galaxy Z Flip3 5G (Outer) $99
Galaxy Z Flip / Z Flip 5G (Inner) -
Galaxy Z Flip / Z Flip 5G (Outer) $99
Screen Module Replacement Pricing
Galaxy Note Galaxy Note20 Ultra 5G $269
Galaxy Note20 5G $219
Galaxy Note10+ 5G $279
Galaxy Note10+ $279
Galaxy Note10 $239
Galaxy Note9 $239
Galaxy Note8 $239
Screen Repair Pricing
Galaxy Note Galaxy Note 20 Ultra 5G -
Galaxy Note 20 5G -
Galaxy Note 10+ 5G -
Galaxy Note10+ -
Galaxy Note 10 -
Galaxy Note 9 -
Galaxy Note8 -

Upgrade your phone

Skip the repairs and upgrade to a new or fully refurbished Certified Re-Newed1 phone and get instant trade-in credit toward your new device.

1) For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device (“Qualifying Purchase”), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Device models that currently qualify for trade-in and trade-in credit amounts associated with those models are available on Samsung.com and the Shop Samsung App; eligible models and amounts may change at Samsung’s sole discretion. To be eligible for trade-in, your qualifying device must meet all Trade-In Program eligibility requirements, which include, but are not limited to, that the device powers on, holds a charge, and does not power off unexpectedly; has a functioning display; has no breaks or cracks in the screen (unless a cracked screen offer applies); has no breaks or cracks in the case; has no liquid damage (whether visible or not); has no other defects that go beyond normal wear and tear; is not on a black list; has a verified FCC ID; has been reset to factory settings; has all personal information removed; has all software locks disabled; and is owned by you (leased devices are not eligible). Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Limit 1 trade-in per Qualifying Purchase. Samsung reserves the right to modify or discontinue this offer at any time. The Trade-In Program cannot be combined with any other Samsung, carrier or retailer promotions, discounts, or offers unless specifically provided for in the terms and conditions of such offers. Additional terms, including terms that govern the resolution of disputes, apply. Click here to learn more: https://www.Samsung.com/us/trade-in/terms-and-conditions/

2) Additional restrictions and limitations apply, see warranty link:  https://117.p.syniva.es/us/support/legal/mobile/#standard-limited-warranty

3) Find a store to schedule an appointment for qualified phone repair at the following link:  https://www.Samsung.com/us/support/service/

4) If only the screen needs replacement, we can now isolate it without having to also replace other connected parts such as the bezel or frame.

5) Promotional price shown for first repair of the interior folding screen.  Subsequent repairs are available at full out-of-warranty price of $539 for Fold5 and $319 for Flip5.   For full terms and conditions visit : https://117.p.syniva.es/us/support/service/z-screen-repair-promo/#galaxy-z-screen-repair-offer

6) The screen repair prices above represent the suggested repair price for each of the models by Samsung. These prices may vary by region or authorized service store location and exclude applicable taxes and fees.

7) Promotional price shown for first repair of the interior folding screen.  Subsequent repairs are available at full out-of-warranty price of $549 for Fold6 and $319 for Flip6.   For full terms and conditions visit : https://117.p.syniva.es/us/support/service/z6assurance-screen-repair-promo/#offer-terms

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Contact Samsung Support

Contact us online through chat and get support from an expert on your computer, mobile device or tablet. Support is also available on your mobile device through the Samsung Members App.
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