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Cannot backup Secure folder on Galaxy phone or tablet

Data backup is no longer available for Secure Folder. However, you can restore data from a previous backup or transfer data from your old device to your new one using Smart Switch.
A Galaxy phone screen displaying a message in the 'Restore from backup' section, stating 'Backup is no longer supported for Secure Folder, but you can still restore from previous backups.' The phone is angled against a light blue background with subtle texture.
A Galaxy phone screen displaying a message in the 'Restore from backup' section, stating 'Backup is no longer supported for Secure Folder, but you can still restore from previous backups.' The phone is angled against a light blue background with subtle texture.

Cannot backup Secure folder on Galaxy phone or tablet

Restore Secure folder from a previous backup

Restore Secure folder from a previous backup
1

Open Secure Folder settings.

Navigate to and open Settings, then tap Security and privacy, and then tap More security settings. Tap Secure Folder.
2

Open the Restore screen.

Tap Restore from backup, and then tap Restore.
Note
You can also manage your Samsung account from this screen.
3

Restore Secure Folder.

Select your desired data, and then tap Restore.
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Transfer Secure folder with Smart Switch

Transfer Secure folder with Smart Switch
1

Prepare both devices.

If you are using a wired transfer, plug both devices into their chargers, and then connect the devices using a USB cable.

 

If you are using a wireless transfer, place the devices within 4 inches of each other.

2

Open Smart Switch on both devices.

Navigate to and open Settings, search for and select Smart Switch, and then tap Bring data from old device. Tap Bring data from old device again.
Note
Alternatively, you can navigate to the Samsung folder on the Apps screen, and open Smart Switch from there.
3

Select your transfer method.

  • Wireless: On the old device, tap Send data, and then tap Wireless. On your new device, tap Receive data, tap Galaxy/Android, and then tap Wireless.
  • Wired: On the old device, tap Send data, and then tap Cable. On the new device, tap Receive data, tap Galaxy/Android, and then tap Cable.
4

Select Secure Folder.

Complete the connection by tapping Allow on the old device. On your new device, choose your Secure Folder content, and then tap Transfer.

 

Once the transfer is complete, tap Close on the new device and you’ll be good to go.

5

Check the new device.

Finally, open Secure Folder on the new device to make sure the data has been transferred.
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If you are having trouble using Secure Folder on your Galaxy phone or tablet, you can review our guide for assistance. For example, a forgotten PIN, pattern, or password can be reset if you have previously enabled the â Reset with Samsung accountâ option. Or, if you cannot access apps in Secure Folder, you can uninstall and then reinstall them.
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