Cannot enable HDR from Windows 11 to Samsung TV
Cannot enable HDR from Windows 11 to Samsung TV
Connect your computer to your TV using an HDMI cord.
Set the TV to allow HDR on the HDMI port.
On your TV, open the e-manual and open the section for supported resolutions.
In the Support section of the settings menu, open the E-manual. Perform a search for the section titled Read before connecting a computer (supported resolutions).
Scroll down until you find the section for 3840 x 2160 @ 60 hz, and write down the information from this line (or take a picture).
Set your connection to the TV as 4K resolution and 60 hz.
- Right click the desktop and select Display Settings.
- In the Display resolution section, select 3840 x 2160. (This may already be selected and may be marked Recommended.)
- Scroll down to the very bottom and click Advanced display settings.
- Select the TV from the drop down list.
- If the refresh rate is not already 60 Hz (or 59 Hz), click Display adapter properties for Display X.
- Click the Monitor tab at the top of the new window.
- In the Screen refresh rate section, select 60 Hz from the drop down. If this option is not available, make sure your graphics card drivers are up to date and that your graphics card can support a 4k 60hz connection.
Create custom resolution on your computer that matches what was in the e-manual.
There's three main brands of graphics card. Use these links to find how to do a custom resolution on NVIDIA, AMD, or Intel. For more assistance, contact the manufacturer of your graphics card or computer.
If you don't know what brand graphics card you have you can look it up on your computer. Navigate to Control Panel > Device Manager. Expand Display Adapters and you will see the graphics card listed there.
When setting a custom resolution, start by setting it to 3840 x 2160 @ 60 hz, and let the rest of the settings fill in by themselves (and use the 'Automatic' setting if there is one). Then, switch to the Manual setting and make any changes necessary in order to match all of the information provided by the TV's e-manual. In particular you will want to check:
- All of the frequencies match. Horizontal refresh rate, vertical refresh rate (60 hz), and pixel clock.
- Check that the polarity matches what's in the e-manual.
In Windows 11, enable HDR.
And now finally, Windows 11 will detect that your TV does indeed have HDR capability in 4K, at 60hz, and you can enjoy the full capability of your TV while connected to your computer.
Right click your desktop one last time, select Display settings, select the monitor which represents your TV, and turn on HDR.
Contact Samsung Support
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 12 AM EST 7 days a week
-
Text Support 24 hours a day 7 days a week
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.