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A Samsung washing machine with illustrations depicting the inner components

Samsung washing machine is shaking

A Samsung washing machine with illustrations depicting the inner components

Your washing machine may shake, move, and make noise while spinning. This can happen when the four washing machine legs are not all making secure contact with the ground, or if a large bulky item or huge amount of laundry is in the washing machine. If you just got your front load washer, but didn't remove the shipping bolts, then it will shake a lot. You'll also see some small vibration at the beginning of a cycle as it's weight sensing.

  • STEP 1
  • STEP 2
  • STEP 3
  • STEP 4
  • STEP 5

Remove the shipping bolts from washing machine (front load only)

  1. Check if your shipping bolts are removed.

    There's an easy way to check if your shipping bolts are removed without looking behind the washing machine: just open the door and push against the drum. Ignore the rotation and focus on how it feels when you push.

    It should feel like it's connected to springs and have a little bit of give to it. If the drum feels like it's connected to a rock when you push against it and has almost no give at all, the shipping bolts are not removed.

    If you're not sure, compare it to your dryer. The washing machine's drum should have much more give than your dryer's.

    If your shipping bolts are already removed, skip to the end of Step 4 and select need more help.

  2. Loosen and remove each shipping bolt from the back of the washing machine.

    Some front load washing machines have four shipping bolts (colored yellow in the image). Some washers have three. FlexWash models have seven. Top load washing machines do not have shipping bolts.

    To remove a bolt, first loosen it with the supplied spanner, slide it and its spacer up, and then finally pull it out of the hole.

  3. Fill the holes with the supplied plastic covers.

    This will help protect the holes from damage.

  4. Keep the shipping bolts and spacers for future use.

    It's possible you may need the shipping bolts again in the future if you decide to move the washing machine. Store them in a safe place so you don't lose them.

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