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Close up of a Samsung dishwasher control panel

Samsung dishwasher does not turn off

Close up of a Samsung dishwasher control panel

When the dishwasher won't turn off, the leak sensor is usually the cause. If the sensor detects moisture, the sensor will try to perpetually drain the dishwasher which prevents it from turning off. You can fix this by selecting a different cycle, looking for error codes, or checking for leaks. In rare cases, you may have to contact the installer.

  1. If you ran a Sanitize cycle, try the Power button.

    Normally the dishwasher will turn off automatically at the end of a cycle, but the display will stay on indefinitely if the Sanitize option was selected, until the door is opened. This is to alert you of the potential release of steam and heat when you open the door. Once the door is opened, the display will stay on for another 10 minutes before finally turning off. You can also turn the display off at any time by selecting Power.

  2. Check for error codes or leaks.

    If the dishwasher detects moisture, it will try to continuously drain itself, preventing it from turning off. This moisture can be caused by a leak, improper installation, leftover moisture from the installation, or all of the above.

    1. First, do an inspection and see if you can find any actual leaks, as those would be the most important to fix. If you find any, follow our Dishwasher leaks guide to fix the issue.
    2. If you can't find enough moisture to identify the source of a leak, then look for the leakage error in the error code or blinking lights guides (or whichever error your dishwasher is currently displaying). They will guide you through the next steps to clear the error.
  3. If this has been happening since installation, check back with the installer.

    If you continue to struggle with trying to clear the error, and the dishwasher has been doing this since it was installed, this indicates that there is something wrong with the dishwasher's installation.

    Although we do provide an installation guide with instructions, we still recommend using a professional installer because they should be familiar with your required local codes and ordinances. They should also be able to troubleshoot issues that occur from installation, like this one.

  4. Request service.

    In the rare situation that this occurs in the life cycle of a dishwasher that has been working properly for some time, visit our Support Center to request service.

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