USB 3.0 ports stopped working on Samsung PC

Sound from Samsung PC is distorted or scratchy

If the sound on your Samsung PC is distorted or scratchy, you can try fixing it by adjusting the volume or checking if updates are available. Keep in mind that this also depends on the type of sounds or music you’re listening to.

Samsung PC has a blank or black screen

There are many reasons your screen could go black or blank, but it's quick to run through all the possible reasons and either rule them out or resolve your issue.

Samsung PC does not start, power on, or charge

Unlike desktop computers, laptops need to be frequently charged since they have an internal battery. If your Samsung PC will not start or turn on, it probably needs a quick charge. On the other hand, if the laptop is not charging or the charger doesn’t seem to be working, or you have a desktop with power issues, then you’ll need to check the power

Samsung PC keyboard not typing correct characters

Due to the limited space on a laptop keyboard, many keys will serve multiple functions. If they don't appear to be working correctly it's likely due to the alternate purposes of the keys being used instead. It's also important to have the language of your keyboard set correctly. Here are a few common issues and their solutions.

Cannot enable keyboard backlight on Samsung PC

If you have a backlit keyboard, it can be toggled on and off with the Fn and F9 keys. If the key combination does not work, you may need to install the appropriate Samsung Settings app on your PC. If the key combination does something else (like turn the screen on and off), this means your model does not have a backlit keyboard.

What are you looking for?

USB 3.0 ports stopped working on Samsung PC

Contact Samsung Support

You Are About To Be Redirected To Investor Relations Information for U.S.

Redirect Notification