Update your Samsung Level headphones

Samsung Level headphones will not connect

The Samsung Level headphones can be paired to your device using Bluetooth. This includes Bluetooth devices such as phones, tablets, smart watches, TVs, and PCs. If your headphones aren't pairing, you can try bringing the devices closer together and setting the headphones to pairing mode.

Samsung Level Active headphones will not power on or charge

If your Samsung Level Active headphones won’t turn on or charge, there are some things you can check. First, make sure the headphones and charger are undamaged and free of any dust or dirt. Then, try connecting the headphones to the charger and waiting until they are fully charged.

Headphones Safety Precautions

There are several important safety precautions you should follow when using your headphones. For example, you should never handle the headphones, charger, or USB cable with wet hands or wear the headphones outdoors during a thunderstorm. Keep reading to learn about headphones safety guidelines.

No sound from wired headphone on Galaxy phone or tablet

There are several possible factors why sound is not playing from your headphones. It could be as simple as the volume is too low, or your headphones may be damaged. Use our guide to help pinpoint the issue and get back into your groove once more.

Cannot connect Bluetooth headphones to Samsung smart watch

If you cannot connect the watch to your Bluetooth headphones, make sure that Bluetooth is on, and check to make sure the software is up to date.

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Update your Samsung Level headphones

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