+INFO

HMD Odyssey Controller Won't Power On

If the HMD Odyssey's controller is not powering on, you may need to replace the batteries. Keep reading to learn how to insert new batteries and get your HMD Odyssey working again.

Replace the batteries.

Slide the battery cover off, and then insert 2 AA batteries. Next, place the battery cover back on.
Power on the controller.

After replacing the batteries, power the controllers on by pressing and holding the Windows button on each controller.
Check the controller for any physical or liquid damages.

If your controller still won't turn on, the Windows button may have physical damage.

In that case, the controller requires service. Please visit the Support Center to request service.

Issues with HMD Odyssey Controllers

Your HMD Odyssey's controller uses LED constellation rings and vibrations to communicate with games and the headset. If you are experiencing issues with the HMD Odyssey's controllers, follow the steps below to solve the problem.

Unpair the HMD Odyssey Controllers from the Computer

The HMD Odyssey controllers will automatically power off when the headset is removed from your head or the Bluetooth connection ends. When the controllers are turned on, they automatically reconnect to the previous computer. However, you can unpair the controllers from your computer if needed. Keep reading to learn more.

HMD Odyssey USB or HDMI Cable Does't Fit the Computer Ports

The HMD Odyssey is designed to connect to a computer's USB 3.0 port and the HDMI port. If the cable doesn't fit the port, you may be inserting it incorrectly. Keep reading to learn more.

All you need to know about the HMD Odyssey controllers

Overview Trigger: Press to select an item or use it as a trigger when playing certain games. Its function may vary depending on the launched apps. Touchpad: Press to select an item. You can move to the next or previous item by swiping to the left or right. Thumbstick: Push the thumbstick back and forth to move your location. Push the thumbstick f

Using the HMD Odyssey

The HMD Odyssey cannot be used as a standalone device. It needs to be connected to a computer and you need to open Mixed Reality Portal if you want to play VR games. Keep reading to learn how to connect the HMD Odyssey to your computer.

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