Samsung phone is not recognizing fingerprints

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Iris detection not working on Samsung phone

Iris scanning on your Galaxy phone uses biometric data unique to your eyes to keep your device safe, so only you can unlock your phone. If you’re having trouble registering your irises, or if your phone can’t detect your eyes, it could be due to the camera lens or your environment. You can review our tips for using the Iris scanner on your phone.

Galaxy phone or tablet's GPS signal is lost

There are several reasons why a phone or tablet's GPS signal may not work properly, such as a communication failure with the satellite. Other times, it could be because your location is disabled or because you are not using the best location method. You can try enabling your location or updating your phone or tablet.

SIM card issues on your Galaxy phone or tablet

Most issues with your SIM card will need to be resolved by your carrier. Before you contact them, there are a couple of things you can try first, like checking the SIM card for damage or swapping it with one from another phone or tablet

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Samsung phone is not recognizing fingerprints

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