Samsung phone is not recognizing fingerprints

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Iris detection not working on Samsung phone

Iris scanning on your Galaxy phone uses biometric data unique to your eyes to keep your device safe, so only you can unlock your phone. If you’re having trouble registering your irises, or if your phone can’t detect your eyes, it could be due to the camera lens or your environment. You can review our tips for using the Iris scanner on your phone.

Unable to delete text messages on Samsung phone

Sometimes, if you can't delete a message, it's an issue with your carrier or its service, but occasionally a message can just get stuck. This guide will show you how to assess and resolve the problem.

Unable to delete a calendar event on Galaxy phone or tablet

If you are unable to delete events in your Calendar app, there are several things you can try, such as checking your device's sync settings, freeing up some storage space, or clearing data in the app.

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Samsung phone is not recognizing fingerprints

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