+INFO

Music files stored on Gear IconX will not synchronize

If you transferred music files to your Gear IconX earbuds without using the Gear IconX Manager or Galaxy Wearable app, you will need to synchronize them so all the same music files will be stored on both earbuds.

Connect the Gear IconX to the computer.

Place the earbuds into their corresponding slots inside the charging case, and then close it. Connect the charging case and your computer using a USB cable.
Launch Gear IconX Manager.

Note: Make sure the Gear IconX Manager software is installed first.

Gear IconX Manager will connect with the Gear IconX automatically. If it doesn't, select the Start menu, enter Gear IconX Manager to search for the software, and then select it from the search results.
Sync earbuds.
On Mac: In the top left corner of the screen, click Gear IconX Manager from the menu bar, and then select Sync earbuds.

On a PC: In the top right corner of the program window, click More, and then select Sync earbuds.

How to install software updates on your Samsung earbuds

Keeping up with the latest updates on your earbuds is easy when you install Galaxy Buds Manager or Gear IconX Manager on your computer. You can also use the Galaxy Wearable app on your phone or tablet or the Galaxy Buds app on your PC. These apps will let you pair and control your earbuds as well as check for software updates for them. That way, yo

Software update issues with Samsung earbuds

If you encounter issues updating the software on your Galaxy earbuds, such as the Galaxy Buds2 or Gear IconX earbuds, you may need to update the Galaxy Wearable app or the PC Manager software. However, the issues could also be caused by your network connection or outdated software on the device you're using to update the earbuds.

Listen to music on your Samsung earbuds

With the Galaxy Buds2 Pro and the rest of the Buds lineup, you can stream music from your device to the earbuds. On the other hand, the Gear IconX lets you listen to music saved right on the earbuds themselves. However, to control music playback using the earbud's touchpad, the earbuds must be connected to a device that is compatible with the Galax

Connect your Gear IconX to a phone or tablet

Some things are just better paired together, and that goes double for your earbuds and phone. Connect your Gear IconX with your phone or additional Bluetooth devices like tablets, computers, TVs, and iOS devices so you can stream music. With the Galaxy Wearable app on your phone or tablet, you can control the earbuds, adjust certain settings, and m

How to use the features on Samsung's Gear IconX

Your Gear IconX earbuds are able to conveniently track your exercise routine while you’re working out. Plus, a variety of built-in earbud commands are available when connected to the Galaxy Wearable app, so you can play music during your workout or answer incoming calls with a quick tap or swipe.

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