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  2. Samsung refrigerator shows OF OF, O FF, or scrolling bars
O FF on fridge display

Samsung refrigerator shows OF OF, O FF, or scrolling bars

O FF on fridge display

Cooling Off mode (also know as Demo mode or Shop mode) will disable the cooling systems of the refrigerator, and also disable ice making and the water dispenser. In this mode, the display will show OF OF, O FF, OFF OFF, or scrolling temperature bars, depending on your model. 

  1. Make sure your fridge is in Cooling Off mode.

    If your display has any of the following, you are in Cooling Off mode:

    • OF OF
    • O FF
    • OFF OFF
    • Temperature bars scrolling back and forth
    • On Family Hub models, in Fridge Manager, all compartments display OFF

    If this is not showing on your display, you are not in Cooling Off mode. See our guides for cooling issues, ice making issues, or dispenser issues if you are experiencing an issue.

  2. Turn off Cooling Off mode.

    The steps for disabling Cooling Off mode will vary depending on what type of panel you have.

    Zoom Icon

    Refrigerators with the panel on the left door (Before 2015)

    Touch and hold the top two left buttons for 8 seconds, or until the refrigerator chimes.

    Zoom Icon

    Refrigerators with the panel on the left door (Before 2015)

    Touch and hold the top two left buttons for 8 seconds, or until the refrigerator chimes.

    Zoom Icon

    Refrigerators with the panel on the left door (After 2015)

    Touch and hold the top two left buttons and the top right button for 8 seconds, or until the refrigerator chimes.

    Zoom Icon

    Refrigerators with the panel on the left door

    For models with only four buttons on the panel, touch and hold the two left buttons and the top right button for 8 seconds, or until the refrigerator chimes.

    Zoom Icon

    Family Hub smart refrigerators

    Tap Apps, tap Fridge Manager, and then tap Fridge Settings. Tap Cooling Off, tap Deactivate, and then select Proceed.

    Zoom Icon

    Refrigerators with the panel on the door frame

    Touch and hold Power Freeze and Freezer until the fridge chimes (8 seconds).

    Zoom Icon

    Refrigerators with the panel on the door frame

    If that doesn't work, touch and hold Power Freeze, Freezer, and Fridge until the fridge chimes (about 8 seconds).

    Zoom Icon

    Refrigerators with the panel on the door frame

    If you don't have those buttons, touch and hold Ice Off and Freezer until the fridge chimes (about 8 seconds).

    Zoom Icon

    Refrigerators with the panel on top of the Flex compartment

    Before you can do anything on the refrigerator panel, you have to unlock it. Touch and hold Control Lock for 3 seconds, or until the refrigerator chimes. Touch and hold Ice Maker, Auto Water Fill, and Door Alarm until the refrigerator chimes (about 8 seconds).

    Zoom Icon

    Refrigerators with the panel on the inside right wall (Before 2021)

    Touch and hold Fridge and FlexZone simultaneously until the display blinks (about 6 seconds). While the display is still blinking, touch Door Alarm.

    Zoom Icon
    Refrigerators with the panel on the inside right wall (After 2021)

    Refrigerators with the panel on the inside right wall (After 2021)

    Hold < and > for 6 seconds and then press O.

    Zoom Icon

    Upright convertible refrigerators

    To exit Cooling Off mode, press and hold Temp., Power Freeze, and Lock simultaneously for 5 seconds. A chime will sound when it turns off.

    Zoom Icon
    BESPOKE refrigerator - Turn Cooling mode on off

    BESPOKE refrigerators

    Hold < and > for 6 seconds and then press O.

    Zoom Icon

    4-Door kimchi refrigerators

    Press and hold Lock for 3 seconds to unlock the main panel. Then, press and hold Ferment, Preserve, and Lock simultaneously for 5 seconds.

     

  3. Consult your user manual.

    Service is not required. If you have difficulty leaving Cooling off (Demo) mode, consult your user manual for the specific buttons for your model, and try asking a friend or family member for assistance.

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