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Unable to power off Galaxy phones without a Power key

On many newer Galaxy phones, the Power and Bixby keys have been replaced with the Side button. With this new setup, there are other ways to power off your phone, like using a volume button with the side button, or tapping the Power icon located in the Quick settings panel. Use these options to shut off your phone if it doesn't have a dedicated Power key.

The new features on your Samsung Galaxy XCover6 Pro

Design The Galaxy XCover6 Pro maintains a thin and light feel alongside military-standard durability. This phone’s rugged design meets the demands of frontline workers and includes the following features: Water resistant and dust-proof: With a rating of IP68, the Galaxy XCover6 Pro can survive a total of 30 minutes under water at 1.5 meters. Anti-s

Program the keys on your Galaxy XCover6 Pro

Program the XCover key and Top key The XCover key is the large button on the side of your Galaxy XCover6 Pro. It can be set to perform different functions, such as initiating push-to-talk communications between your colleagues or turning on your flashlight. You can easily customize this key to meet your needs. Navigate to and open Settings, and the

Iris detection not working on Samsung phone

Iris scanning on your Galaxy phone uses biometric data unique to your eyes to keep your device safe, so only you can unlock your phone. If you’re having trouble registering your irises, or if your phone can’t detect your eyes, it could be due to the camera lens or your environment. You can review our tips for using the Iris scanner on your phone.

Galaxy phone or tablet photos and videos are blurry or dark

If your photos and videos are blurry or poorly exposed follow our tips to get the best photos. If you are still having issues, we will make sure that your phone or tablet is in good working order. We'll also check for the most recent software and confirm no apps are interfering with the camera.

Samsung phone or tablet cannot use YouTube's fullscreen mode

A YouTube video may not completely fill all the corners of your screen, even if you touch the Full Screen/Landscape button on the video. YouTube now supports pinch zooming to completely fill the screen.

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As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.

For more information, please visit HP's website: http://www.hp.com/go/samsung

* For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
* For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
* For Samsung printer support or service go to: www.hp.com/support/samsung

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