Back up and restore data or files on your Galaxy device
Back up and restore data or files on your Galaxy device
Backup options
The following methods will help you back up your device’s data.
- Google Drive: A versatile option that syncs your data across devices logged into the same Google account. To access this, navigate to and open Settings, then tap Accounts and backup, and then tap Back up data under Google Drive.
- Samsung Cloud: Provides an integrated cloud backup solution, allowing you to back up various data types, including call logs, messages, and settings. Note that some limitations may apply, such as a 1GB file size limit and unavailability on certain carriers or in specific countries.
- Manual backup: To access this option, navigate to and open Settings, then tap your Samsung account name at the top of the screen, and then tap Samsung Cloud. Choose the data you wish to back up by tapping the switch(es), and then tap Back up data.
- Automatic backup: Enable this feature to have your device back up data automatically once every 24 hours when connected to Wi-Fi and charging.
- MicroSD card: If you do not want to use an internet connection, then backing up to a microSD card is ideal. Use the My Files app to transfer data to the card.
- Smart Switch: Use this Samsung app to back up and transfer content between Galaxy phones, a PC, or a Mac.
- PC or Mac: Manually transfer files using a USB connection. For Mac users, the Android File Transfer app is required for transferring non-media files.
Restore your backups
Manage your backups
Contact Samsung Support
-
Mobile 8 AM - 12 AM EST 7 days a week
-
Home Electronics & Appliance 8 AM - 12 AM EST 7 days a week
-
IT/Computing 8 AM - 12 AM EST 7 days a week
-
Text Support 24 hours a day 7 days a week
You Are About To Be Redirected To Investor Relations Information for U.S.
Thank you for visiting Samsung U.S. Investor Relations. You will be redirected via a new browser window to the Samsung Global website for U.S. investor relations information.Redirect Notification
As of Nov. 1, 2017, the Samsung Electronics Co., Ltd. printer business and its related affiliates were transferred to HP Inc.For more information, please visit HP's website: http://www.hp.com/go/samsung
- * For Samsung Supplies information go to: www.hp.com/go/samsungsupplies
- * For S.T.A.R. Program cartridge return & recycling go to: www.hp.com/go/suppliesrecycling
- * For Samsung printer support or service go to: www.hp.com/support/samsung
Select CONTINUE to visit HP's website.