Samsung Home Appliance Black Friday Package Offer

If you purchased two (2), three, (3), or four (4) or more Samsung Kitchen Appliances from eligible categories with a pre-tax price of $396 or more for each appliance, in the same transaction, then you may have an eligible purchase. Refrigerators, Wine Coolers, Freezers, Ranges, Over-the-Range Microwave Ovens, Dishwashers, Wall Ovens, Cooktops, and Range Hoods . Air Dressers, Washers, Dryers, Air Purifiers, Vacuums, Pedestals, and all other accessories (including Bespoke Panels) are not eligible.  Qualifying Purchase must be completed from a participating retailer in-store or online between November 1, 2023, and November 29, 2023. 

Purchase two (2) Samsung Kitchen Appliances from eligible categories in the same transaction that include Refrigerators, Wine Coolers, Freezers, Ranges, Over-the-Range Microwave Ovens, Dishwashers, Wall Ovens, Cooktops, and Range Hoods (“Eligible Product Categories”). Air Dressers, Washers, Dryers, Air Purifiers, Vacuums, Pedestals, and all other accessories (including Bespoke Panels) are not eligible. (see Appendix for list of eligible products) from a participating retailer and receive a Samsung Prepaid Mastercard^® in the amount of $100 (after submitting valid offer claim as described below).  Purchase three (3) eligible Samsung Kitchen Appliances from Eligible Product Categories in the same transaction and receive a Samsung Prepaid Mastercard in the amount of $300 (after submitting a valid offer claim as described below). Purchase four (4) or more Samsung Kitchen Appliances from Eligible Product Categories in the same transaction and receive a Samsung Prepaid Mastercard in the amount of $500 (after submitting a valid offer claim as described below). All purchases must occur in the same transaction, be on the same receipt, include products from different eligible product categories, and each appliance must have a pre-tax price of $396 or more (“Qualifying Purchase”).

 

Limited quantity of Samsung Prepaid Mastercard^® Cards available; Offer only valid while supplies last.  Offer limited to one (1) claim per household. 

Offer not valid on purchases made from Lowes, The Home Depot, Best Buy, Costco, Conn’s HomePlus, P.C. Richard & Son, Sam’s Club, Spencers TV & Appliance, ABT Electronics, Electronic Express, RC Willey.

If your submission meets the Official Terms and Conditions requirements you will be sent your Prepaid Mastercard within approximately 12 weeks from approval of Offer claim submission (please allow 2 weeks for review of your offer claim from the time of claim submission), while supplies last.

Purchase two (2), three (3), or four (4) or more qualifying Samsung appliances from different Product Categories from a participating retailer in-store or online on the same receipt, from November 1, 2023, to November 29, 2023, and save your receipt.

1.     Submit an Offer claim form using one (1) of the following two (2) methods (either Online or Mail-in):

        a.     Online:

                i.     Between November 1, 2023 and February 27, 2024, visit  https://117.p.syniva.es/us/shop/promotions/black-friday-bmsm-package-offer/ (“Website”) to access the online Offer claim form.  

                ii.     Complete and submit the Offer claim form by February 27, 2024, by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, qualifying product serial number(s), telephone number, and date of birth.  Participants will not be allowed to change their mailing address or email address after submitting. 

                iii.     Provide date of Qualifying Purchase and upload a photograph of the original register receipt(s) showing the Qualifying Purchase.  The file must be in .JPEG, .JPG, .PDF, .PNG, or GIF, format and may not exceed 12MB.

        b.     Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of the Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance Black Friday Package Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”).  The Mail-In Envelope must be postmarked by February 27, 2024 and received by March 11, 2024.

There is a limit of one (1) claim per household. 

No, only products purchased between November 1, 2023, and November 29,2023 are eligible for this offer.  

You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts, and complete all required forms on  https://117.p.syniva.es/us/shop/promotions/black-friday-bmsm-package-offer  to complete your submission.

Check the side trim and bottom of your appliances. If you continue experiencing difficulty in finding your serial numbers, please contact Samsung customer service at 1-866-888-5503.

No, a valid receipt/proof of purchase is mandatory for participation in this Offer.

You will no longer be eligible for the Offer. 

Please make sure that you have entered all 14 or 15 digits.

If you are unable to complete an Offer Claim Form due to an error, please contact Samsung Customer Support at 1-866-888-5503.

After you receive your registration confirmation email, you may visit https://117.p.syniva.es/us/promotions/check-my-status to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your offer claim before checking the status of your submission.

1.     Please be sure to check your Spam folder (emails will be sent by [email protected])
2.     If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”
3.     If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.

You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on March 18, 2024. If you don’t receive this email, please contact Customer Support at 1-866-888-5503.