If you purchased both an eligible Samsung Washer and Dryer with a pre-tax purchase price of $1,396 or more, in the same transaction from a participating retailer you may have an eligible purchase. Qualifying Purchase must be completed in-store or online between May 11, 2023, and July 12, 2023. Purchases made from Lowes, The Home Depot, Best Buy, Costco, Conn’s Home Plus, P.C. Richard & Son, Sam’s Club, and Spencer’s TV & Appliance are not eligible for this offer.

Purchase both an eligible Samsung Washer and Dryer with a pre-tax purchase price of $1,396 or more, in the same transaction from a participating retailer and receive a $100 Samsung Prepaid Mastercard® (after submitting valid offer claim) between May 11, 2023 and July 12, 2023 from a participating retailer in-store or online. Must submit valid offer claim form online by October 10, 2023, or mail-in postmarked by October 10, 2023 and received by October 20, 2023. After the offer claim form is validated, a Samsung Prepaid Mastercard^® will be sent via email in the amount of $100. 

If your submission meets the Official Terms & Conditions requirements you will be sent your Prepaid Mastercard within approximately 12 weeks from approval of Offer claim submission (please allow 2 weeks for review of your offer claim from the time of claim submission), while supplies last.

1.     Purchase a Samsung Washer and Dryer with a pre-tax purchase price of $1,396 or more in the same transaction from a participating retailer in-store or online between May 11, 2023 and July 12, 2023 and save your receipt. This offer is not valid on purchases made from Lowes, The Home Depot, Best Buy, Costco, Conn’s HomePlus, P.C. Richard & Son, Sam’s Club, Spencers TV & Appliance.
2.     1.    Submit an Offer claim form using one (1) of the following two (2) methods (either Online or Mail-in):

       a.             Online: 

                       i.            Visit https://117.p.syniva.es/us/shop/promotions/md-j4-premium-laundry-pair-offer (“Website”) to access the online Offer claim form. 

                      ii.            Complete and submit the Offer claim form by October 10, 2023, by following the on-screen prompts to provide the required information including but not limited to: participant’s full name (no initials), complete mailing address (no P.O. Boxes), valid email address, telephone number, and date of birth.  Participants will not be allowed to change their mailing address or email address after submitting. 

                   iii.            Provide the date of Qualifying Purchase and upload a photograph of the original register receipt showing the Qualifying Purchase.  The file must be in .JPEG, .JPG, PDF., .PNG, or GIF, format and may not exceed 12MB.

b.            Mail-in: Participant must legibly and fully complete the Offer claim form found at the bottom of the Terms and Conditions and mail it with the Qualifying Purchase receipt in an envelope to The Samsung Home Appliance MD J4 Premium Laundry Pair Offer, P.O. Box 251328, West Bloomfield, MI 48325 (collectively, the “Mail-In Envelope”).  The Mail-In Envelope must be postmarked by October 10, 2023, and received by October 20, 2023.

There is a limit of one (1) claim per household.

No, purchases from Lowes, The Home Depot, Best Buy, Costco, Conn’s Home Plus, P.C. Richard & Son’s, Sam’s Club, Spencer’s TV & Appliance are not eligible.

No, only home appliances purchased between May 11, 2023, and July 12, 2023, are eligible for this offer. 

You must have your receipt in hand to fully complete the submission process. Once you have receipt, follow the prompts and complete all required forms on 117.p.syniva.es/us/shop/promotions/md-j4-premium-laundry-pair-offer to complete your submission.

Check the side trim and bottom of your appliances. If you continue experiencing difficulty in finding your serial numbers, please contact Samsung customer service at 1-866-888-5503.    

No, a valid receipt/proof of purchase is mandatory for participation in this Offer.

You will no longer be eligible for the Offer. 

Please make sure that you have entered all 14 or 15 digits.

If you are unable to complete an Offer Claim Form due to an error, please contact Samsung Customer Support at 1-866-888-5503.

After you receive your registration confirmation email, you may visit https://117.p.syniva.es/us/promotions/check-my-status to check your status. Follow the instructions to see your status. Please allow at least 24 hours after submitting your offer claim before checking the status of your submission.

1.    Please be sure to check your Spam folder (emails will be sent by [email protected])

2.    If you still have not received an email, please take a look at your submission status by following the instructions under “How can I check the status of my submission?”

3.    If there hasn’t been an update to your status within 10 business days, please contact Customer Support at 1-866-888-5503.

You will receive an email with why you were rejected and steps to resubmit. Resubmissions must be completed before 11:59:59 PM ET on October 27, 2023. If you don’t receive this email, please contact Customer Support at 1-866-888-5503.